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Venue rating

4.6

236 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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FLO's Treatment Room at Hair Beauty & Body Salon
FLO's Treatment Room at Hair Beauty & Body Salon
3 Kenway Road, London,
SW5 0RP
United Kingdom

Treatment Room - Beauty

FLO's Treatment Room at Hair Beauty & Body Salon
3 Kenway Road, London,
SW5 0RP
United Kingdom

Opening hours

Mon - Fri 10:30 am - 9:00 pm
Sat - Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

FLO's Treatment Room at Hair Beauty & Body Salon

The Treatment Room I work from is situated at 3 Kenway Road, SW5 0RP, in Earl's Court, within a Hair, Body & Beauty Salon. The salon is situated at a 3-minute distance to the Earl's Court Tube Station. Please text me 5 minutes before your arrival in the salon.

I perform face and body treatments, as well as waxing (I use both hot wax and strip wax). With a 12-year experience in the industry, I approach all the treatments I offer in a holistic way.

The customers will enjoy Mix & Match packages, stand-alone body and face treatments, 2-Hour Combos, all containing a large variety of facials, body therapies and waxing for ladies and gents on offer. So, there is "a bit" of everything to pick by everyone.

If you want to reschedule your appointment, please get in touch with me by email.

PAYMENT MODES: prepaid through Treatwell, cash payments and online transfer. Soon I will take card payments, too.

There is a 24-hour Cancellation Policy for appointments, so please try to keep your booking or inform me in due time via email, in case you cannot meet your appointment .

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.6

Venue rating

Based on 236 reviews

5 stars 168
4 stars 57
3 stars 8
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Acupuncture (1)
  • Back Facials (2)
  • Body Exfoliation Treatments (9)
  • Body Treatments (13)
  • Body Wraps (8)
  • Cellulite Treatments (6)
  • Counselling & Holistic
  • Aromatherapy (3)
  • Face
  • Facials (33)
  • Facials - Men's (7)
  • Hair removal
  • Brazilian Waxing (8)
  • Hollywood Waxing (2)
  • Leg Waxing (1)
  • Male Waxing (3)
  • Waxing (33)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (85)
  • Face Massage (2)
  • Hot Stone Massage (4)
  • Indian Head Massage (3)
  • Swedish Massage (12)
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Verified review Visited February 2017
Posted 1 day ago
Great massage by a lovely woman Flo. She finds out exactly what it is you want and takes great pride in making sure you are happy with everything. I'll be back x

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Comments

1 day ago
Hi Caitriona,

A lovely "thank you" from you to me. I was very glad after reading your review. It "rebooted" me. I really appreciated your kind words. Thank you and feel free to be back for treatments.

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Verified review Visited July 2016
Posted 4 days ago
Incredible massage - Flo is very careful and knowledgable and gives an incredible, powerful massage.

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1 day ago
Hi Estelle,

Thank you for your nice review. I am trying to deliver treatments to making my customers satisfied with their experience. Be my guest when you will be in need of any treatments I have on offer.

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Verified review Visited January 2017
Posted 6 days ago
The place looks quite tired while the room in which I had the massage was extremely small. Additionally, while I was there I was quite conscious about the cleanliness of the venue as everything looked quite messy. On top of this, the staff member was looking at her phone all the time and was texting other clients to reschedule their appointments which was certainly not good use of our time; plus, it didn't help me relax. On the contrary, it was adding more stress to my already stressful day, which I didn't need. In fact, every massage move was so fast that made me feel that she wanted my treatment to be over so that they can move on to the next appointment. The lady was very polite and friendly and it felt like she knew what she was doing so maybe it was just a bad day; unfortunately, the quality of the service I received on that day was not good. I think that this beauty venue should improve the quality of services as well as the interiors because at the end of the day customers go there and pay hoping to get a good massage and enjoy a moment of relaxation and that's all that matters the most.

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4 days ago
Dear Customer,
I have read your review attentively and all I can say is that I am sorry that you could not have a good time and enjoy your treatment. This is your feedback, and I took it into consideration.

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Verified review Visited February 2017
Posted 1 week ago
FLO is a good professional!

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23 hours ago
Hello to you.

Thank you for your appreciation. I would be glad to welcome you back.
Have a nice weekend x

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Verified review Visited February 2017
Posted 2 weeks ago
I had a Hollywood waxing (Hotwax/Strip wax), Back-Neck-Shoulders Massage & Mini Facial Treatment and have awarded it 4 stars.

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2 weeks ago
Hello Brindha,

Thank you for your review. I will welcome you back for treatments.

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Verified review Visited February 2017
Posted 3 weeks ago
Loved it

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2 weeks ago
I am glad that you liked your treatment and I will be waiting for you to come back.

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Verified review Visited January 2017
Posted 3 weeks ago
Flo made me feel completely comfortable during my treatments. She had an in depth consultation about my lifestyle and needs and as a result I received exactly what I wanted. Thanks so much!

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2 weeks ago
Thank you Meg for your very nice review. It really made me feel glad and useful to you, as a customer.
Please feel free to be back for other treatments.

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Verified review Visited November 2016
Posted 1 month ago
Not the nicest space, but clean and friendly.

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2 weeks ago
Hello to you.

Thank you for your review and I hope to see you back when you will need a Treatment.

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Verified review Visited January 2017
Posted 1 month ago
Nice space in another salon, lovely staff.

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2 weeks ago
Hello to you. Thank you for your nice review.
I will welcome you back for other treatments.

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Verified review Visited April 2016
Posted 1 month ago
lovely massage, clean salon and lovely atmosphere

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2 weeks ago
Hello Sandrine.

Let me tell you that I was glad to read your review. I am happy that you felt at ease and enjoyed your treatment.
Thank you.
Please feel free to come back.

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Verified review Visited December 2016
Posted 2 months ago
Best massage I've ever had! Flo listened to everything I said and gave me an in-depth consultation beforehand. She was so professional but at the same time incredibly lovely and really put me at ease. Fantastic massage and excellent value!

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2 weeks ago
Hello Jo, Thank you so much for your very kind and nice review. Whenever I receive a good review, I am obviously happy about that.
It makes me feel that I do not work in vain, but for a good purpose in view.

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Verified review Visited November 2016
Posted 2 months ago
treatment room is situated in a noisy hair salon which spoils the relaxing atmosphere. However I enjoyed my treatments very much and Flo is very friendly and accomodating

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2 weeks ago
Hello to you.

Thank you for your review. I totally understand your frustration .
It is a true fact. You did not exaggerate with anything at all.
But, I cannot help about that. It's a given fact and circumstance.
But, on the other hand, I were glad if I could have offered you a satisfying treatment.

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Verified review Visited November 2016
Posted 3 months ago
Florence made me feel at ease, and really focused on my areas of concern during my massage.

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3 months ago
Hello Vicky,

Thank you very much for your review and I would be glad to welcome you back when you will be in need of any treatment.
Best regards,
Flo

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Verified review Visited August 2016
Posted 5 months ago
Booked this due to all the good reviews I saw but was generally the worst massage I've ever had. Flo was a lovely person but had zero technique or pressure during the massage. She mentioned that she had been doing back to back appointments so I wondered if it was because she was tired. But the massage technique was more like rubbing my back like I was a small baby. Would not go here again, would not recommend it.

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5 months ago
Dear Customer,
Following your review left on Treatwell, I would like to make a few comments on. We have his right, just like you as customers.
In my opinion you received a Swedish massage. And, I suppose I know at least what is the difference of pressure and strokes being supposed to be used in terms of the type of massage I perform as a therapist. A Swedish is a Swedish, a Deep Tissue is a Deep Tissue, etc. I will not enter into technical details, as you were mentioning about "technique"...
At the end of the day, all of us as customers, and I include myself here, as well, may enjoy, like or, on the contrary, to dislike or not be satisfied with a service that we have received anywhere: in a salon, in a restaurant, anywhere else.
Therefore, I agreed with the fact that you be refunded for the service that you did not enjoy at all.
And, it's a fact that no one could please or satisfy everyone to their expectations, irrespective of their profession, when they deal with the public.

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Verified review Visited August 2016
Posted 6 months ago
Lovely experience. Great massage. Would recommend.

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Verified review Visited August 2016
Posted 6 months ago
I had a Deep Cleansing Facial with Extraction of Blackheads and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 6 months ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 6 months ago
great friendly service.

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Verified review Visited August 2016
Posted 6 months ago
Great experience and will definitely be going back. Really friendly and expert service.

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Verified review Visited June 2016
Posted 6 months ago
Amazing service and massage, thank you!

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