Venue reviews

4.4
80 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Things started off well when I started going to Eden spa, they looked after me very well. Until recently, needed to move some appointments around. I missed one appointment by accident, an honest accident. I apologised profusely first thing when I called the next working day, the receptionist was fine rescheduing my app. I wanted to amend a booking this week. But instead I had a heated argument with the manager. She was very rude, very condescending and completely unreasonable, absolutely not acceptable. She repeated a few times "I don't want you as a client anymore and I can't deal with the amendments you make." She said 24notice is required for cancellation or amendment. There is no such information available either on their website or booking via Treatwell. She even prevented me to make future booking via the treatwell app, she said she would cancel them, seriously unacceptable and unprofessional. I called Treat well and they confirmed Edenspa cannot stop me from making future bookings. I am so upset, angry and feel wrongly accused. Future clients beware.
Sarah li
2 days ago
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Besiana
2 days ago
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Friendly staff, fitted me in straight away. Great value. Looking forward to going back again! Would recommend.
Anonymous
12 days ago
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A really good massage - Uzma clearly knows what she's doing and enjoys it too!
Anonymous
a month ago
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Great small spa, staff and massage was great.
Michael Davies
2 months ago
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About

Eden Spa
8 South Street
Harbourne
Birmingham
B17 0DB

Perfect gift for Father's Day !!!

For enquires or to book, please call on 01214281163.

Monday
10:00 AM6:00 PM
Tuesday
10:00 AM6:00 PM
Wednesday
10:00 AM6:00 PM
Thursday
10:00 AM6:00 PM
Friday
10:00 AM6:00 PM
Saturday
10:00 AM5:00 PM
Sunday
Closed

Day Spas nearby