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Venue rating

4.3

223 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
East River Spa at Radisson Blu Edwardian
East River Spa at Radisson Blu Edwardian
Radisson Blu Edwardian,
5 Fairmont Avenue, Canary Wharf, London, E14 9PJ
United Kingdom

Hotel Spa

East River Spa at Radisson Blu Edwardian
Radisson Blu Edwardian,
5 Fairmont Avenue, Canary Wharf, London, E14 9PJ
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

4.3

Chain rating

Based on 223 reviews

5 stars 99
4 stars 86
3 stars 26
2 stars 11
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (27)
  • Body Treatments (2)
  • Body Wraps (1)
  • Rasul and Mud Treatments (19)
  • Steam and Sauna Therapy (48)
  • Weight Loss Treatments (1)
  • Face
  • Classic Facials (29)
  • Facials - Oxygen (1)
  • Fitness
  • Swimming (5)
  • Massage
  • Aromatherapy Massage (8)
  • Foot Massage (1)
  • Hand Massage (1)
  • Hot Stone Massage (2)
  • Swedish Massage (10)
  • Therapeutic Massage (25)
  • Nails
  • Gel Nails Pedicure (1)
  • Manicure (12)
  • Pedicure (13)
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Verified review Visited February 2017
Posted 8 months ago
With my boyfriend we bought a Day Spa Break where we suppose to have a massage together and then use the facilities, but we had the massage in a different moment and about the facilities just the sauna was working properly and the ice fountain. The steam room and the six different emotional shower no one of them was working for different reason and no one told us when we booked the treatments. I mean I can even understand if the facilities are momentarily out of order but we should know and eventually we could decide to book in another moment. The only good thing was the massage, the girl was very good and nice as well. I definitely wouldn't recommend this experience, especially for the price we paid. Luxury environment and cheap quality.

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Verified review Visited November 2016
Posted 10 months ago
Although the spa was lacking in facilities, Katerina the therapist certainly made up for that with a fantastic massage and welcoming manner!

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Verified review Visited August 2016
Posted 1 year ago
We booked the city dweller. The staff (especially Clayton) were very attentive. The treatment was excellent . I would highly recommend this place and will be going back for sure.

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Verified review Visited August 2016
Posted 1 year ago
I've book a half day spa for myself and my girlfriend for her birthday and we had a wonderful time and relaxation all the way through. Initially our treatment was seperated but we're both manage to have it done at the same time so it's nice to be side each other. We really enjoy it and would definitely recommend it.

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Verified review Visited August 2016
Posted 1 year ago
I wouldn't tell my friends about this experience, I bought the package as a birthday celebration for my boyfriend as I felt he deserved a day out and also a massage.

Upon arriving to the hotel, the staff were lovely both at the reception desk and the spa reception. When we arrived at the spa, the man who welcomed us was very polite and friendly, we filled out a consultation form and directed us to the changing rooms. We were then shown the facilities before waiting for our treatment. The relaxation room was nice and peaceful, when it was time for our massage we didn't get to have it together which was disappointing but one at a time. The massuse was mediocre, I didn't feel like any tension was released and even when I was telling her to push harder she was still very gentle, my boyfriend also said the same. Once we had both finished our treatment we wanted to relax in the sauna and the other facilities but couldn't because it was packed with sweaty boys who had just come out from the gym which was very intimidating. Part of the package was a glass of prosecco which we never received!

Overall the spa experience was very very poor, we didn't get to enjoy the full facilities and the massage was mediocre. The spa are selling their name and not the quality it provides, I wouldn't recommend this to anyone nor will I come back again.

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