The staff at Divine are very nice but I would like to comment on the problems I had. After I had booked for a daytime my appt. was moved to an evening slot which was not as convenient. I had booked and paid for: Full head highlights with cut and finish 2 hrs 30 mins. I got 2 hours, half head highlights, and my hair was towel "dried" and then I had to leave. My hair was dripping wet and I had to walk to the station in the cold with wet hair. Not a good experience. When I got home I saw the areas of highlights were orange and not blond.