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Venue rating

4.5

1231 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Czaro Hair
Czaro Hair
15 Wells Street (just off Oxford Street),
Fitzrovia, London, W1T 3PE
United Kingdom

Hair Salon

Czaro Hair
15 Wells Street (just off Oxford Street),
Fitzrovia, London, W1T 3PE
United Kingdom

Opening hours

Mon - Wed 10:00 am - 8:00 pm
Thur - Fri 10:00 am - 9:00 pm
Sat 10:00 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Czaro Hair part of Redken Stockist   Off-peak
This venue offers discounts on off-peak appointments.

Czaro is a well-established salon situated near Oxford Street in the heart of London's West End. Offering a huge range of hair treatments - from weft hair extensions to mens hair colouring - in bright and airy surroundings, Czaro prides itself as much on its unpretentious and welcoming vibe as it does on its impeccable service. With their bespoke treatments and efficient styling, staff aim to provide a precise, professional yet affordable salon experience for every client.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 1,231 reviews

5 stars 687
4 stars 422
3 stars 92
2 stars 21
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Balayage (13)
  • Blow Dry (251)
  • Brazilian Blow Dry Keratin Treatment (91)
  • Hair Colouring and Highlights Treatments (110)
  • Hair Conditioning and Scalp Treatments (96)
  • Hair Consulting (17)
  • Hair Extensions (3)
  • Haircuts and Hairdressing (816)
  • Ladies' Haircuts (19)
  • Men's Haircuts and Hairdressing (87)
  • Ombre (2)
  • Permanent Waves (4)
  • Straighteners (2)
  • Wedding Hair (3)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 4 days ago
Booked a Brazilian blowdry staff very unfriendly,The girl made such a mess of hair the treatment
lasted about 5 days it should has lasted for 3 months, complained to treatwell didnt get any joy from them either I would not use the hairdresser again, I did go to Rush hair so they could sort out the mess the hairdresser had made in the end it cost me over £250.00

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Comments

3 days ago
Dear Monty2,

Thank you for taking the time to leave a review. At CZARO, we highly appreciate your feedback as it will assist us in becoming better at what we do.

We pride ourselves on the friendliness of our team and the ability to provide timely services- it's something we constantly get commended for as can be seen from the many 5star reviews we get on a consistent basis. Therefore we are sorry that we failed in your eyes and that you perceived the team to be rude on this occasion.

We are particularly proud of our top-of-the-range ‘Kerastraight Brazilian Keratin treatment. After researching and trialing several of the most popular Brazilian Keratin Treatments currently available, CZARO has selected the next generation patented and scientifically formulated compound optimized for hair. We have successfully completed literally hundreds of these treatments to the complete satisfaction of the recipients as can be ascertained from the many 5 star reviews we receive on a regular basis. Therefore we are sorry to hear that on this occasion we have not met the high standards that we expect from ourselves.

Please note the service you had is not a chemical treatment as it does not affect the internal structure of the hair so it cannot cause actual damage. So we are not sure what you mean by ‘she made a mess of the hair treatment’. Moreover, the first we were made aware your were unhappy was reading your comments here. Please note, we are always happy to help with any after care and follow up appointments. Therefore it is disappointing that you chose to leave negative comments before contacting us in the first instance and giving us the opportunity to put things right.
It is our wish to make every attempt to make our guests happy, and as such we would have been more than willing to re-do the Brazilian blow dry again and make sure you were satisfied 100% with the treatment.
We do however wish you all the very best with your hair endeavours.
Kind regards,

CZARO Hair

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Verified review Visited June 2016
Posted 1 week ago
Since a while ago I had set my mind to do something new to my hair. I set up an appointment for a balayage.

Being only the second time I was dying my hair, I discussed the options with Anna, explaining what I had in mind and letting her give me counsel. She was AMAZING for a lack of a better word. She was patient, friendly and perfect in any way a hairstylist can be. She absolutely understood what I was looking for and explained at every stage what she was doing to my hair.

The results were awesome and I am extremely happy with my hair! I will come back for sure when it's time to either top up my balayage or change my hairstyle again! (maybe go blonder? Haha)
Special mention again for Anna. She made all this new experience fab by being great and lovely. Best hairstylist I've ever met :)

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Verified review Visited July 2016
Posted 1 week ago
Very friendly staff and fantastic experience!

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Verified review Visited July 2016
Posted 1 week ago
Good haircut.

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Verified review Visited June 2016
Posted 1 week ago
Great as always!!

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Verified review Visited July 2016
Posted 2 weeks ago
Had colour and cut . Result was good but nor transcending ... I thought it was a bit pricy but in the end result was good.

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Verified review Visited June 2016
Posted 2 weeks ago
Second time visiting Guillame, this time for a cut only. He's great, the cut is great. Highly recommend and will always be returning here!

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Verified review Visited July 2016
Posted 3 weeks ago
I booked in for a bayalage, cut & Olaplex treatment with David. He was fantastic & made me feel at ease straight away. I showed him some pictures of what I was looking for & he managed to get it exactly right. He also gave me advice for looking after my colour & I'm so pleased that my hair feels amazing & soft! Highly recommend this salon!

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Comments

3 weeks ago
Hi Sarah 289,
Thank you kindly for your feedback. David was thrilled to read your comments. We pride ourselves on our friendly, welcoming vibe and great service, so when we receive 5 star reviews like yours, it reminds us we are doing something right! Please feel free to take advantage of our 'Recommend a Friend offer' where both you and your friend receive 20% off all services.
We look forward to seeing you again soon.
Best regards,
The Team @ CZARO

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Verified review Visited July 2016
Posted 3 weeks ago
The stylist was incredibly rude and had a really poor attitude. He demanded for a photo of what I would like my hair to look like. He was very dismissive of my request to have my hair cut short enough to still be able to put up in a ponytail. I was the first appointment of the day and yet he was still late. I would not be visiting this place again.

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3 weeks ago
Dear Anonymous, Thank you for taking the time to write your review. We love to hear feedback; the good the bad or the indifferent as it help us to become better at what we do. At CZARO we pride ourselves on the friendliness of our team and the ability to provide timely services- it's something we constantly get commended for. Therefore we are sorry that we failed and that you perceived your stylist to be rude on this occasion. We will be ensuring this does not happen again. Please feel free to contact me at your earliest convenience and allow us to redeem ourselves.
Your sincerely,
The manager,
CZARO

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Verified review Visited June 2016
Posted 3 weeks ago
Great service as always

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3 weeks ago
Thank you,
Hope to serve you again soon.

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Verified review Visited June 2016
Posted 3 weeks ago
I really like this place, perfect location close to Oxford Circus Station, friendly and skilled staff.

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3 weeks ago
Thank you Roberto! We look forward to your next visit.
Regards,
The Team at CZARO

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Verified review Visited June 2016
Posted 4 weeks ago
Anna was very lovely

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3 weeks ago
Hi Anonymous,
Anna was pleased to read this !
Many thanks,
CZARO

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Verified review Visited June 2016
Posted 4 weeks ago
Fantastic place and my hair looks great now. Really nice and chatty staff who are very welcoming.

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3 weeks ago
Hi Lizzie, Thank you for your review. Come back and se us again soon!
Best wishes,
CZARO Hair

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Verified review Visited June 2016
Posted 4 weeks ago
I had a Ladies' Wash, Cut & Blow Dry and have awarded it 5 stars.

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4 weeks ago
Thank you :-)

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Verified review Visited June 2016
Posted 1 month ago
Excellent service as always.

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4 weeks ago
Thanks b! Look forward to seeing you again soon.
-CZARO Hair

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Verified review Visited June 2016
Posted 1 month ago
Great thorough first time facial by Dolly. She was really friendly and explained all the steps of the facial. Would really recommend going here.

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4 weeks ago
Hi there Anonymous!
Thank you for the fantastic feedback, Dolly would really appreciate it if you could re-direct the review to Jade Angel instead. Many thanks, CZARO Hair

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Verified review Visited June 2016
Posted 1 month ago
Anna was really lovely and I was really happy with the cut.

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1 month ago
Hi Louis, Anna was happy to read your comment. Thank you and see you again soon.
-CZARO hair

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Verified review Visited June 2016
Posted 1 month ago
Eccellent

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1 month ago
Thank you Sohini!

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Verified review Visited June 2016
Posted 1 month ago
Good blow dry By David, who took quite attention to details, good atmosphere, good results.

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1 month ago
Dear Anonymous,
Thank you for your 5 star review and comments. Best wishes, CZARO

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Verified review Visited June 2016
Posted 1 month ago
Hair treatment was really good as well as the quality

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1 month ago
Hi Evgenia,
It was lovely to meet you. We’re really happy to hear you enjoyed your quality hair treatment and we look forward to seeing you again soon.
Best wishes,
The team at CZARO

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