Cutting Crew - Victoria

23 Warwick Way, Victoria, London, SW1V 1QT
4.4
610 reviews
23 Warwick Way, Victoria, London, SW1V 1QT
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4.4
610 reviews
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I had booked in for a £50 restyle and my appointment was at 12.30 but I wasn’t seen until at least 1.15pm. After that I was left with wet hair whilst the understaffed team panicked over other unsatisfied customers. There were 2 staff members working after apparently being let down by 2 others and around 3 customers in the salon at any one time. After sitting with wet hair for far too long, I asked whether a possible solution for their lack of capacity could be to just provide me with a trim and rough dry my hair. At that point I just wanted to get out of there and on with my day as there didn’t seem to be an end in sight. I ended up walking out of the salon looking almost the same as I walked in, but having lost 2 hours of my day (and £50). I’m extremely disappointed and still awaiting a refund from the salon, which they couldn’t provide me with on the day due to booking via Treatwell. They did admit that the service was unacceptable and apologised, but I’m yet to be remunerated. I would definitely avoid this salon unless you have a whole day to spend waiting.
Rianna
7 hours ago
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Great blow dry
Anonymous
a day ago
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spent 6:30 in a living room instead of 1:45, and have to add £ 25 I'm very angry !! I do not recommend you to get a hairdresser
Camille Joubert
a day ago
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Great experience and good haircut!
Alicia
a day ago
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It was great, but quiet busy possibly over booked
Anonymous
a day ago
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About

Cutting Crew - Victoria
23 Warwick Way
Victoria
London
SW1V 1QT

Cutting Crew is a unique unisex Hair studio five minutes’ walk from Victoria station in Central London. Established in 2005, their urban chic interior creates an ambient, relaxing environment in which to be pampered.

Cutting Crew Hair Studio featuring Highly skilled and experienced team of stylists and colour technicians are waiting to offer you the ideal haircut or style to suit your look, providing thorough consultations so you can achieve the cut, colour and style to suit the shape of your face and your individual preferences.

“Hairdressing is not just about technique, it’s as much about listening carefully to our
clients to get a deeper understanding of what works for you. ”

www.cuttingcrew.co

MonMonday
9:00AM8:00PM
TueTuesday
9:00AM8:00PM
WedWednesday
9:00AM8:00PM
ThuThursday
9:00AM8:00PM
FriFriday
9:00AM8:00PM
SatSaturday
9:00AM7:00PM
SunSunday
10:00AM6:00PM
Products used in this venue
Venue awards
Top Rated 2017

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