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Venue rating

3.8

60 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Crystal Palace Spa
Crystal Palace Spa
39 Crawford Street,
London, W1H 1JJ
United Kingdom

Day Spa

Crystal Palace Spa
39 Crawford Street,
London, W1H 1JJ
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

3.8

Venue rating

Based on 60 reviews

5 stars 31
4 stars 15
3 stars 6
2 stars 3
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (19)
  • Body Treatments (1)
  • Hydrotherapy (17)
  • Face
  • Eyebrow & Eyelash Tinting (1)
  • Eyebrow Threading (1)
  • Eyelash Extensions (1)
  • Hair
  • Blow Dry (3)
  • Hair Conditioning & Scalp Treatments (1)
  • Haircuts and Hairdressing (1)
  • Hair removal
  • Brazilian Waxing (2)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (2)
  • Turkish Bath (26)
  • Nails
  • Acrylic, Hard Gel & Nail Extensions (3)
  • Manicure (2)
  • Pedicure (2)
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Verified review Visited September 2017
Posted 1 month ago
Experience the cleanest shower of your life

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Verified review Visited September 2017
Posted 1 month ago
This treatment left me very disappointed I do not know where to start.
First of all, I have to say I booked it as a birthday present for my husband therefore it was meant to be a bit special. Well, nothing was special at all.
The staff was rude and throughout the whole treatment, we felt like if we were not welcomed and we felt very rushed: it was meant to be a relaxing experience and it was nothing close to that. The staff did not spend a single word about what we were about to do, and they were throwing water at us without explaining the reason/the effects/the meaning behind that. The female changing room was the same as the staff. Nothing wrong about it, but again: as there was no communication it felt odd.
A big suggestion to all the people reading this: do not waste your money and go somewhere else.

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Verified review Visited September 2017
Posted 2 months ago
Wonderful relaxing experience. Changing area a bit cramped and not much privacy but treatments were amazing and excellent value.

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Verified review Visited August 2017
Posted 3 months ago
Waxing is always a painful experience, and this was no exception. However, the wax was too hot and her technique was poor, going over areas again and agin causing more redness than was necessary and bruising. Overall not the beach ready look I was hoping for. Took days for the bruises to go down.

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Verified review Visited August 2017
Posted 3 months ago
I went for a Turkish Hammam Experience with Body Mask For 2 People and have awarded it 5 stars.

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