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Venue rating

4.6

43 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Crystal Palace Spa
Crystal Palace Spa
39 Crawford Street,
London, W1H 1JJ
United Kingdom

Day Spa

Crystal Palace Spa
39 Crawford Street,
London, W1H 1JJ
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

4.6

Venue rating

Based on 43 reviews

5 stars 27
4 stars 10
3 stars 1
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (4)
  • Body Treatments (1)
  • Hydrotherapy (4)
  • Hair
  • Blow Dry (3)
  • Hair Conditioning & Scalp Treatments (1)
  • Haircuts and Hairdressing (1)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (3)
  • Therapeutic Massage (1)
  • Turkish Bath (29)
  • Nails
  • Acrylic, Hard Gel & Nail Extensions (3)
  • Manicure (2)
  • Pedicure (2)
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Posted 3 years ago
I went to Crystal palace spa for a Hamam ritual. The place is ok and at the right price point, it has the potential to be a "go to place in London for a little me time or a girls day out" but they need to pay greater attention to details. The receptionist was not very welcoming to say the least, my therapist did not bother asking me about medical history or the level of pressure I would like and the TV was screaming in the relaxation area which made the overall experience just average.

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Verified review Visited March 2013
Posted 4 years ago
The spa area was nice and totalled unexpected from the hair and beauty area upstairs. Our treatment started with a steam followed by the Turkish Hamman which was really nice - massage, scrub, mud mask. We then went back into the steam and finished feeling very relaxed. It was nice that I could do everything together with my friend. The only downside to the venue was the very small changing room, as we were getting dressed the next set of people were coming in so it was getting very crowded. That aside, a very nice experience.

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Verified review Visited November 2012
Posted 4 years ago
Place is clean and well presented, the therapists were friendly and the treatment was lovely. Only minor gripe was that after the turkish bath treatment the massage took place on the marble slab. In other places I have moved to a massage table and maybe I am just boney but I did not find it very comfortable

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Posted 4 years ago
I bought a hammam voucher via living social for the Crystal Palace Spa as a wedding present however unfortunately when my friend returned from honeymoon, her father in law fell ill, and was diagnosed with cancer and sadly passed away last month. As you can imagine the voucher was not used and expired and both living social and crystal palace spa would not honour it. I was even asked to get proof of death! I think this is despicable as this would not have cost the spa any extra....

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Posted 4 years ago
Today I had a turkish bath with massage and body mud mask. My therapist was amazing!!! I will absolutely go back. End of the day, it's all about how good they are. Her technique was better than the amazing one I had in Turkey at a 5 star hotel. Highly recommend! A stranger approached me on the street after and asked me out commenting on my skin!! :S Success!

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