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Venue rating

4.1

111 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Chi Clinic at James Street Next to Selfridges
Chi Clinic at James Street Next to Selfridges
Chi Clinic (Mini Spa) 52 James Street - Marylebone London,
W1U 1HD
United Kingdom

Massage & Therapy Centre

Chi Clinic at James Street Next to Selfridges
Chi Clinic (Mini Spa) 52 James Street - Marylebone London,
W1U 1HD
United Kingdom

Opening hours

Mon - Fri 11:00 am - 8:00 pm
Sat 11:00 am - 7:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Chi Clinic at James Street Next to Selfridges   Off-peak
This venue offers discounts on off-peak appointments.

Chi Clinic was established in 2008, it is located at James street next to Selfridges, 3 minutes walking from Bond Street Station, 2 mins away from Oxford Street, it is a fantastic little oasis in the hustle and bustle of Marylebone.

We provide bespoke programmes according to our clients' individual needs. Treatment starts from 15 minutes. It is the best place to get recharged after a long day working in the office, or to escape from hectic office work during your lunch time. No booking in advance; affordable price; walk-in service; get an appointment on the same day or get treated in your office or at your home. Every therapist has at least 8 years clinical experience after training, fully licensed to work at every borough of London.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Venue rating

Based on 111 reviews

5 stars 42
4 stars 46
3 stars 17
2 stars 3
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Acupuncture (47)
  • Cupping (1)
  • Face
  • Facials - Rejuvenation Acupuncture (1)
  • Massage
  • Acupressure (3)
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (14)
  • Foot Massage (1)
  • Hot Stone Massage (2)
  • Reflexology (1)
  • Sports Massage (46)
  • Therapeutic Massage (8)
  • Physical therapy
  • Physiotherapy (4)
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Verified review Visited August 2016
Posted 3 weeks ago
I had a Hot Stone Massage and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 4 months ago
Staff were very friendly and conciderate. Amazing value for money - I had a hot stone 30min massage for £30! Masseuse was very skilled and new the points I needed focusing on. Stones were a little hotter than I've had before but they ask if temperature is ok for you. Over all a very relaxing expensive for the money!

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Verified review Visited April 2016
Posted 5 months ago
Chi is very professional and I got good results from the treatment. I felt comfortable and feel as though she is a trustworthy therapist. The only negatives were that during acupuncture the phone ringing and the noise of doors etc is a bit distracting. Also, I felt forced to book my next appointment.

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Verified review Visited April 2016
Posted 5 months ago
The therapist was really good and congenial!I had the best massage in years! it was relaxing and also super efficient: I have been feeling much better since then!

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5 months ago
Thanks Isbelle

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Verified review Visited March 2016
Posted 5 months ago
A huge, huge waste of money.
The therapist was extremely rude, blunt and interrupted a lot whilst I was answering her questions.
After a brief massage to the painful area, the acupuncture needles were inserted and I was told to lie still and go to sleep for half an hour. That's £30 worth of time- I was given no advice as to what to do next, no exercises given.
Only half way through the massage did she ask if I was allergic tot he oil she'd been using for 5 mins.
Absolutely gutted that I paid almost £60 and wasn't helped at all. It's the teaming of her being so rude and unhelpful, as well as the fact that she didn't spent much time on my injury, that's left me hugely dissatisfied.
I cannot trust a Treatwell recommendation again.

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Verified review Visited March 2016
Posted 6 months ago
I had a Sports massage and have awarded it 3 stars.

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Verified review Visited March 2016
Posted 6 months ago
It is quite an odd setting, and feels like an office rather than a treatment room. However, Chi is lovely, very knowledgeable and was able to pinpoint the problems with my neck and back immediately. She recommended acupuncture and a sports massage rather than cupping to solve this problem, but as I had paid for the cupping already I decided to go ahead and have booked a separate appointment for the acupuncture. It was the first time I had cupping - it is definitely an interesting experience!! Not hugely relaxing, but you continue to see the results over the next week or so (as well as some pretty interesting marks!) I will definitely do it again.

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Verified review Visited February 2016
Posted 6 months ago
simple and no frills but great massage - did the trick!

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Verified review Visited February 2016
Posted 7 months ago
Nice treatment room and felt better for the sports massage although it was not a full body massage and only focused on one leg and shoulders (I have problems with the knee on the side that was massaged). The areas that were massaged felt better. The treatment finished 15 minutes early (should have been an hour and a half)

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5 months ago
Hi Adella

Sorry on that day the internet had some trouble in logging in,and you did not know how much exactly you paid. I thought it was 1 hour, of course the price £43 for 90 minutes of acupuncture in Harley Street was impossible. We only had the promotion for two days. if you want to come, I could still make the 15 mins left for you. Sorry about it.

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Verified review Visited February 2016
Posted 7 months ago
The acupuncture was good, although not very relaxing with phones going off, desk drawers being opened etc in the room whilst I was lying there. My main concern was that I was told I could not have the prices listed on Treatwell on subsequent visits as this was for first time customers only (I would have to pay £89). Nothing about that on Treatwell- so if I booked again online, would I be turned away? I don't think I'll be returning for that reason.

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6 months ago
We use treatwell as a platform to get more customer, our offer is changing from time to time, but our Harley Street price is 89 pounds per hour. if you choose to try acupuncture, we only discount the new customer, but if you choose to try massage at James street, we can accept returning customer with offers at different time.

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Verified review Visited January 2016
Posted 7 months ago
A bit confusing that treatment can happen in one of the two locations.

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7 months ago
If you do sports massage and acupuncture, you need come to Harley Street, or if you do relaxing massage to go to James Street, sorry to Confused you.

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Verified review Visited November 2015
Posted 10 months ago
This place was right in the hustle and bustle of Oxford Street, but the guy who was the masseuse was very professional and listened to the problem areas I had. I felt great afterwards, ready to go shopping!

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10 months ago
Thanks James for your nice comment.

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Verified review Visited September 2015
Posted 11 months ago
I had a Acupuncture with Sports Massage For Sports Injury and Chronic Pain and have awarded it 5 stars.

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Verified review Visited September 2015
Posted 1 year ago
I loved the foot massage and will certainly go back to try the acupuncture treatment! Very professional and to the point.

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Verified review Visited September 2015
Posted 1 year ago
Chi is very thorough with her work. She concentrates on the areas most concerning you and very supportive in helping you.

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Verified review Visited August 2015
Posted 1 year ago
Friendly & quality service - I had a 45min massage, which was initially re-arranged because of the bank holiday, which was unfortunate. On the day I was running late due to a confusion in finding the salon (at the back of the tanning shop), although the treatment ran over her normal closing hours she stayed an extra 15 minutes (through no fault of her own - as I was late) to finish up, which was greatly appreciated as I did not want to re-arrange again. My shoulders and neck have felt considerably looser & more comfortable even a week later. Would definitely recommend and return.

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Verified review Visited August 2015
Posted 1 year ago
The massage was great but acupuncture was mentioned and when I politely declined I was asked to reconsider which I didn't like. The massage was good. I was told that if I wanted to come back I had to then pay the full price and could not go through Wahanda again which I subsequently found that I could. The difference in price in 20 pounds per hour and decided for my next massage to go elsewhere

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Verified review Visited July 2015
Posted 1 year ago
I had a Treatment for Acne, Scar, Birth Marks or Anti-Winkles and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 year ago
Lovely therapist, had a great massage which eased the aches well. I will definitely be coming back to the clinic.

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Verified review Visited April 2015
Posted 1 year ago
Great relaxing service and treatment. I'm back pain is feeling much better. I could definitely recommend visiting the Chi Clinic

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