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Venue rating

4.0

185 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Chevin Country Park Hotel & Spa
Chevin Country Park Hotel & Spa
Yorkgate,
Otley, Yorkshire, LS21 3NU
United Kingdom

Hotel Spa

Chevin Country Park Hotel & Spa
Yorkgate,
Otley, Yorkshire, LS21 3NU
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.0

Venue rating

Based on 185 reviews

5 stars 76
4 stars 61
3 stars 34
2 stars 9
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Aromatherapy Massage (2)
  • Body Exfoliation Treatments (27)
  • Body Treatments (1)
  • Body Wraps (1)
  • Classic Facials (84)
  • Deep Tissue Massage (2)
  • Foot Massage (1)
  • Hot Stone Massage (2)
  • Hydrotherapy (8)
  • Indian Head Massage (3)
  • Manicure (36)
  • Pedicure (32)
  • Rasul and Mud Treatments (6)
  • Squash (4)
  • Steam and Sauna Therapy (75)
  • Swedish Massage (3)
  • Swimming (82)
  • Therapeutic Massage (116)
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Verified review Visited April 2018
Posted 6 months ago
Really overcrowded which made it awkward and not relaxing. We went midweek and it was so overbooked you literally had no where you could go or sit except in the pool as all the other areas were full. Nice staff and treatment was good however

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Verified review Visited March 2018
Posted 8 months ago
The day was lovely and treatments fantastic. Communication prior to the day was really poor, hardly ever answered the phone, didn't respond to messages to try to book treatment ( after no-one getting back to 2 voicemails left I must have rung at least 2 times before someone answered). Food was a bit basic, but it was a very cheap spa day! loved the outdoor hot tub.

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Verified review Visited February 2018
Posted 7 months ago
Beautiful lodges in countryside and very peaceful

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Verified review Visited February 2018
Posted 8 months ago
No information received on arrival, the receptionist was rude and unhelpful.
Spa facilities good, reception staff was poor, not given correct information for using the male changing room.
Back massage was very good.
Outdoor hot tub was really good.
Our room was dirty in places, cups still with coffee stains and bed side lights not working.
Poor water flow for shower and very dim lighting in the bathroom.
The hotel is in a fab location but the level of service let it down.

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Verified review Visited February 2018
Posted 8 months ago
Great

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