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Venue rating

4.1

143 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Chevin Country Park Hotel & Spa
Chevin Country Park Hotel & Spa
Crerar Chevin Country Park Hotel and Spa,
Yorkgate, Otley, Yorkshire, LS21 3NU
United Kingdom

Hotel Spa

Chevin Country Park Hotel & Spa
Crerar Chevin Country Park Hotel and Spa,
Yorkgate, Otley, Yorkshire, LS21 3NU
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Chevin Country Park Hotel & Spa part of Crerar Hotels

A truly unique country hotel in Yorkshire but close to the cities of Leeds and York as well.

Set above the market town of Otley, in West Yorkshire, you will find unspoiled woodland grounds, secluded accommodation and a stunning Sonas Spa.

With 49 hotel rooms and log cabins - you will feel a million miles from it all. However, you will also find bustling markets, fine restaurants, bars, galleries and shopping just minutes away.

Each lodge is part of a building that contains three separate lodges, each with its own private entrance, en-suite bathroom and private patio - perfect for sipping a glass of wine at the end of a great day.

Our leisure facilities offering an oasis of relaxation and tranquility including an indoor pool, Jacuzzi, steam room, outdoor hot tub and beautiful Sonas Spa.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 143 reviews

5 stars 56
4 stars 52
3 stars 26
2 stars 6
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (21)
  • Body Treatments (1)
  • Body Wraps (1)
  • Hydrotherapy (8)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (59)
  • Face
  • Facials (56)
  • Fitness
  • Squash (4)
  • Swimming (63)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Hot Stone Massage (2)
  • Indian Head Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (85)
  • Nails
  • Manicure (22)
  • Pedicure (16)
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Verified review Visited February 2017
Posted 4 days ago
I went for a Classic Spa Day and have awarded it 4 stars.

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Verified review Visited January 2017
Posted 3 weeks ago
The staff made this place! The food was out of this world. The spa area is too small and very busy at the weekend. The room was lovely, although it could do with a little updating. Really loved the whole weekend, will definitely be returning!

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Verified review Visited January 2017
Posted 3 weeks ago
I went for a Classic Spa Day and have awarded it 3 stars.

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Verified review Visited January 2017
Posted 1 month ago
I went for a One Night Classic Spa Break and have awarded it 4 stars.

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Verified review Visited January 2017
Posted 1 month ago
My sister and I both had a back and neck massage - both agreed it was fantastic!

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Verified review Visited January 2017
Posted 1 month ago
The food was absolutely amazing!!! Very polite and friendly staff. Great facilities. I would recommend and revisit.

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Verified review Visited January 2017
Posted 1 month ago
The spa staff were all very welcoming and friendly and the facilities were good but the building itself was a bit tired - grubby grouting for example and one of the two ladies showers seemed not to be working. Could have done with a few more indoor loungers as we had nowhere to sit around the pool at times even though the place was quiet. The treatment rooms were very nice indeed and the treatments were as expected. The main let down was the lunch. We saw the spa staff write down the order correctly and clearly so I'm not sure how the bar staff got it so wrong. It wasn't complicated. I ordered soup and a sandwich and a cup of tea. The celeriac soup was so peppery, I couldn't taste anything else. Our side order of chips didn't arrive. My husband ordered afternoon tea and a coffee. We had two drinks but were only given one cup. He was asked if he wanted to substitue any of the sandwiches so asked for no egg and another salmon. He got no salmon and extra egg. We had to wait for the bar staff to appear. There was no staff about during much of our meal. Occasionly a bored looking girl stood behind the bar. The day overall was good value as we had a half price deal but I would have been pretty cross if we'd paid full price.

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Verified review Visited January 2017
Posted 1 month ago
The actual spa and treatments were lovely although the changing room was tiny and too small for more than a small group of adult women. The restaurant/bar however was a joke. Waiting 15minutes to get served in what certainly wasnt a busy period. We had booked our afternoon tea and paid for chips adding on arrival. When our afternoon tea arrived there were no chips despite us having paid for them and after asking for them we had to wait almost a further 20 minutes. By which time our tea was almost cold. My husband went to the bar to ask for sauces and napkins. He wasnt seen and overheard the staff, the female said 'ive told them they wont be charged but theyve already paid. What should i do?' The male replied 'dont do anything'. When my husband was seen he was told to wait at the bar and then nobody returned. We never recieved the two glasses of prosecco that were supposed to be included and neither of us got the elemis gift. Ot was okay but just a shame we didnt get everything we paid for and the restaurant really dragged down the quality.

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Verified review Visited January 2017
Posted 1 month ago
Our visit was really good. The place is beautiful and the staff were absolutely top notch and went out of their way to be helpful! The treatments as part of the Ultimate Spa Day were really good and the room was relaxing and the staff fab. I really enjoyed the afternoon tea as well, and the other spa facilities - there is a swimming pool, small sauna and steam room and both an indoor and outdoor hot tub. The outdoor hot tub was really good! The only downside was it is a bit small and there's not really a lot of places to just sit and relax which is the only thing it's missing. I also had my nails done and the staff went out of their way to accomodate this for us.

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Verified review Visited December 2016
Posted 2 months ago
Lovely venue, cannot recommend my facial enough but there is only a pool to enjoy and not enough loungers for all of the guests. Lunch was ok but the lack competence of the bar staff was a little disheartening. We all ordered a glass of prosecco each + one of the party's glass was flat, I quote "that was from last night" without an apology.

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Verified review Visited December 2016
Posted 2 months ago
My friend and i had such a fantastic chill out day loved every minuet of it carnt wait to go back

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Verified review Visited November 2016
Posted 2 months ago
Loved the welcoming entrance, sparkling Christmas trees outside and in, roaring fires. We could use the spa facilities while our room was ready which was good, but a little confusing about where we got our gown, slippers etc. Enjoyed the steam, sauna, jaccuzzi and outside hot tub, excellent for my husbands aches. The pool could have done with being slightly warmer as he cannot swim at the moment, but I enjoyed a peaceful swim around.
Room booking had been confused, Treatwell promised an executive room with gown, slippers and chocolate strawberries: perfect romantic birthday treat for a poorly person. We were given a family room with a bowl of fruit, a bit disappointing because we had no use for twin beds on the mezzanine floor, a sofa would have been better. The room however in wood chalet style was lovely having patio doors to a terrace overlooking the lake. .However the receptionist was very apologetic when the promised strawberries did not materialise and gave us complimentary drinks in the room.Problems with the radiator were rectified by the helpful receptionist providing a fan heater. Our included massages were good although I expected a little more consultation about the treatments like I have had at other spas. The hot stones I booked extra were a treat with the stones being worked into the body.The six course taster menu included was very good served by excellent staff. Better than expected, although the second day was not quite so good because the choice was limited due to an imminent changeover and the staff seemed less attentive. However the breakfasts each morning had plenty of choice were served by welcoming staff. We made use of the surrounding countryside so did not take advantage of the lovely garden room, but I would certainly like to re visit having a stroll around parts of the complex that we did not use.
Certainly a lovely country spa to stay in whilst enjoying the Yorkshire countryside whatever the season. We enjoyed the pre Christmas ambiance and would like to try another season as well. Thanks to all the staff for making it a pleasurable experience.

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Verified review Visited November 2016
Posted 3 months ago
I went for a One Night Classic Spa Break and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 3 months ago
I went for a Ultimate Spa Day and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 3 months ago
Great relaxing day

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Verified review Visited October 2016
Posted 4 months ago
Lovely day at the spa, the staff are friendly and helpful. We enjoyed our day there which included afternoon tea.

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Verified review Visited October 2016
Posted 4 months ago
Arrived just before 10am in order to be on time for treatments, however a baby group was on in the pool and finished at 10:30 - feel this should have been on before day spa goers arrived. Otherwise nice sized pool, indoor and outdoor hot tub, sauna and steam room - small facilities but enough for the day. Afternoon tea was good - choice of finger sandwiches, 3 small pieces of cake each, shortbread and scone each with Jam and clotted cream. Wasn't the fastest service but staff nice enough and obliged to refilling our teapot with hot water! Overall decent spa experience for what we paid but have had better at hotels and spas previously.

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Verified review Visited September 2016
Posted 4 months ago
I went for a One Night Classic Spa Break and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 5 months ago
Excellent venue and fantastic facilities. Really relaxing day which is what we were after.

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Verified review Visited August 2016
Posted 5 months ago
I went for a Classic Spa Day and have awarded it 5 stars.

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