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Venue rating

4.0

116 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Chevin Country Park Hotel & Spa
Chevin Country Park Hotel & Spa
Crerar Chevin Country Park Hotel and Spa,
Yorkgate, Otley, Yorkshire, LS21 3NU
United Kingdom

Hotel Spa

Chevin Country Park Hotel & Spa
Crerar Chevin Country Park Hotel and Spa,
Yorkgate, Otley, Yorkshire, LS21 3NU
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Chevin Country Park Hotel & Spa part of Crerar Hotels

Please note the outdoor hot tub is currently not working. Please contact the venue for further details.

A truly unique country hotel in Yorkshire but close to the cities of Leeds and York as well.

Set above the market town of Otley, in West Yorkshire, you will find unspoiled woodland grounds, secluded accommodation and a stunning Sonas Spa.

With 49 hotel rooms and log cabins - you will feel a million miles from it all. However, you will also find bustling markets, fine restaurants, bars, galleries and shopping just minutes away.

Each lodge is part of a building that contains three separate lodges, each with its own private entrance, en-suite bathroom and private patio - perfect for sipping a glass of wine at the end of a great day.

Our leisure facilities offering an oasis of relaxation and tranquility including an indoor pool, Jacuzzi, steam room, outdoor hot tub and beautiful Sonas Spa.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 116 reviews

5 stars 43
4 stars 42
3 stars 22
2 stars 6
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (19)
  • Body Treatments (1)
  • Body Wraps (1)
  • Hydrotherapy (8)
  • Steam and Sauna Therapy (41)
  • Face
  • Facials (38)
  • Fitness
  • Squash (4)
  • Swimming (44)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Indian Head Massage (1)
  • Stone Massage Therapy (2)
  • Swedish Massage (1)
  • Therapeutic Massage (61)
  • Nails
  • Manicure (13)
  • Pedicure (8)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 3 weeks ago
I went for a One Night Classic Spa Break and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 1 month ago
Lovely hotel
Perfect setting
Would stay here again

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Verified review Visited April 2016
Posted 1 month ago
Everything was fine apart from the manicure, the ladies who did it were shocking at it, i had paint all over my hands and my mums were very uneven- could have done a better job myself! all in all it was a good experience but just a shame about that as i did pay a lot of money which in the end i didn't think was worth it !

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Verified review Visited April 2016
Posted 1 month ago
I went for a Classic Spa Day and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 1 month ago
Treatments really good, spa facility-hot tub cold, steam room not working, facilities tired and shower in ladies changing room was dirty, will not be returning

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Verified review Visited March 2016
Posted 1 month ago
Lovely setting for a relaxing day. We were really impressed by the care and friendliness of all the staff. The treatments were great. Changing areas seemed limited and got crowded at times. We loved the outdoor hot tub! Other aspects of the spa were fine although quite basic.
Overall for the deal we felt it was good value and we would go back another time.
Thanks!

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Verified review Visited March 2016
Posted 2 months ago
Had a good day, the staff were lovely and the back massage amazing. The pool area wasn't as clean as it might have been and the loungers were very uncomfortable which was a pity as it was hard to relax on them. We also had afternoon tea which was very nice but not very generous and we were pretty hungry by the time we went home.

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Verified review Visited March 2016
Posted 2 months ago
Me and my friend really enjoyed our girly package. Food was great, staff were very helpful and nice. The treatments were spot on. The only thing that let it down was the changing room. Too small for the amount of people and it could have been cleaner. But on a whole a great experience.

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Verified review Visited March 2016
Posted 2 months ago
I booked a 'girly spa day' for my mum and I for Mother's Day. It was great value for money and we really enjoyed it. Our treatments were done by Isabelle who was lovely and did a fantastic job on both our nails and our back massages, would definitely ask for her if we return.
The only criticism is that the changing room was very small, and the steam room not working. Apart from that, it's a great place to go for a well priced spa day and it's a lovely setting.

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Verified review Visited February 2016
Posted 2 months ago
Unfortunately treat well called us before our booking and told us that the day had to be rescheduled as the hotel had no heating to spa facilities, after a whole day of trying to find somewhere else to go we finally called the hotel and the issues had been resolved the week before!! this was a treat well error though not the hotels fault. Unfortunately on the day the steam room and the outdoor hot tub were in fact out of order so we did not get to use them although we noted as we left the outdoor hot tub was back in commission which was very frustrating.... otherwise the day was lovely and the therapists and bar staff and chef were really good.

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Verified review Visited February 2016
Posted 3 months ago
A lovely place to stay, if not a bit tired, however there was a problem with the hot water meaning the pool, hot tub and steam room were unuseable. We were not informed of this prior to our stay and it meant that much of our spa experience did not happen.

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Verified review Visited February 2016
Posted 3 months ago
I went for a Two Night Classic Spa Break and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 3 months ago
Staff were very friendly and helpful. Treatments were lovely and very relaxing. Unfortunately the pool was very cold so we only stayed in it for a couple of minutes. In fact we were quote cold throughout the day. Lunch was nice but minimal. I don't tend to eat a lot and was still hungry. Ladies on the table next to us were also having afternoon tea and paid for another plate of sandwiches as there just wasn't enough.

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Posted 3 months ago
Came here for the afternoon tea spa day with 2 friends. Was disappointed with the day overall. There was a notice in reception saying the pool/jacuzzi temperatures would be "variable" due to a maintenance issue; however no staff member mentioned this verbally when we checked in. Changing rooms were small, weren't provided with slippers as stated in the package. Floors were dirty and the place in general needed a good clean. The pool was half cordoned off for a baby and parent swimming lesson which didn't provide us with the relaxing atmosphere we'd anticipated. Again, this was not mentioned to us. The pool and jacuzzis were stone cold. The steam room was out of use. The sauna was good. We then went for our treatments where we all had lovely massages - no complaints there. Afternoon tea was awful - tiny sandwiches on soggy sliced bread, shop bought scones and tiny slithers of cake - we couldn't wait to leave and go for a proper meal. Overall not worth the money or travel. A shame as the staff were lovely and the day would've probably been very enjoyable and relaxing if the facilities were as stated.

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Verified review Visited January 2016
Posted 3 months ago
We came for spa and dine package. Treatment was very good and so was the food. However, it took me about 20 attempts to get through on the phone to find out the times of treatments. It just sends you around in a loop. The outdoor jacuzzi was cold as was the indoor jacuzzi. The steam room was not working. The floors were dirty which if slippers were provided as mentioned this wouldn't have been such a problem. Only one robe allowed per visit. I would not return unless the temperatures in the jacuzzis were improved.

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Verified review Visited January 2016
Posted 4 months ago
Bought as a gift and the two girls that went had a wonderful day and said that Thay would be going again

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Verified review Visited December 2015
Posted 5 months ago
Had a really great relaxing day with an awesome back massage. The food was really good too although we were waiting about 30 minutes after the time we booked lunch for before our meals came out. Facilities were good too although there was some work going on and the showers could do with a good scrub. For the price though, the day was great and the staff were friendly.

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Verified review Visited November 2015
Posted 5 months ago
Most amazing spa day ever. Had a very very good day. Would love to come back again but maybe not book so last minute as had an 8hr wait until the treatment but overall experience was good!

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Verified review Visited November 2015
Posted 5 months ago
I went for a One Night Escape Spa Break and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 6 months ago
The staff didnt have a clue. They tried charging my wife again for the day the treatments were substandard she had her nails done at a cost of £24.50 and within 24 hours they had come off poor quality and i am dosapointed as this was a birthday present for her she was supposed to go and relax but she didnt all day.

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