Venue reviews

4.2
77 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
The facial itself was fine. I liked the treatment. I have been to facials at different salons and I know what good customer service is. Once in the room, the therapist asked me just a few questions and went out for me to change. The room floor was not clean it had sticky substance on some parts and was wet. During the therapy she did not mention what she will be using or applying. Once the treatment was over she did not offer a glass of water or even show me a mirror. Once out of the room i saw my fave had all the product residue left over which I had to clean myself. This was her job to makesure she had taken off all the mask. At the end she quickly handed me the recommended products guide and I left. Overall, I was disappointed and will not be returning here.
Anonymous
12 days ago
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Lovely experience, staff all lovely and was in and out quickly
Anonymous
23 days ago
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I reached about 10 minutes late owing to traffic, the therapist was on the phone and attended me about 3 minutes after. I was then taken to the treatment room and I was told that since I am 15 minutes late, I have two options: Get an alternate facial or get a shortened version of the facial. I opted for the option # 2. Facial finally started and finished in 34 minutes. The therapist at the end offered me a glass of water in a rush and asked me if I am interested in buying a product. I politely said no and that was it. Not overall impressed!!
Anonymous
23 days ago
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Excellent service
Anonymous
a month ago
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A Great venue would love to return and make full use of the facilities. A pritty standard wax was impressed by how painless it was . The price is quite alot but I suppose you are paying for the champneys brand. But overall I am a happy customer and will most likely return .
Anonymous
2 months ago
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About

Champneys City Spa St Albans
23 Market Place
St. Albans
Hertfordshire
AL3 5DP

Nestled in the historic Market Place of leafy St. Albans, our City Spa is the place to experience world-class spa pampering and beauty treatments. Spend an hour with us, and you’ll feel relaxed and refreshed. The longer you linger, the more revitalised you’ll feel, so take a look at our spa menu, and choose your pampering treat.

And our city spas are all about the Champneys pampering treats, there’s no pool, sauna or Jacuzzi. Just you and our therapists doing what they do best.

Monday
9:00 AM6:00 PM
Tuesday
9:00 AM6:00 PM
Wednesday
9:00 AM8:00 PM
Thursday
9:00 AM8:00 PM
Friday
9:00 AM6:00 PM
Saturday
9:00 AM6:00 PM
Sunday
10:00 AM5:00 PM
Products used in this venue

Day Spas nearby