Absolutely rude and obnoxious. I had an hour wait before I had them done although I had a booked appointment. My biggest problem was the rude lady who had spoken to almost everyone that came in, in such a disgusting manner, they walked out. Never would recommend to anyone. I felt like I was discriminated against, she was charging different prices to different customers, she was clearly stressed as she couldn’t deal with the pressure of a busy shop. Claustrophobic shop, no general conversation. Mail nail technician was constantly on her mobile, answering texting, not paying attention. Worst nail salon I’ve been to, would ever attend again.
My visit was very disappointing. I had booked for 11am but because they had walk in clients I waited over half an hour before they were able to do my manicure. The shop is tiny and was unventilated hence the smell of nail glue and nail varnish were overwhelming and I had to go for a walk to clear my head. The beautician did not wash or sanitise his hands between clients. I would never go back there - sorry.
Got to the place walked in and the lady asks me who am I. Told her my name and that I have an appointment st 3:30 she tells me she doesn’t know what I am talking about. Then she said her boss told her nothing and he is sick so she had to call him. She then calls her boss and says sorry can I come back tomorrow afternoon. I told her no and gave her my number to call me back. I still haven’t received a phone call. Won’t be going back.
I was really disappointed with this experience. I arrived at the salon only to be told that they had not received a booking, after a phone call to someone it was established that I had made the booking and there was an admin error.
The treatment itself was equally disappointing, as well as by this point being half an hour late because of the mix up, my 'spa pedicure' basically involved my feet being soaked for half and hour and my cuticles pushed back. My nails weren't cut or filed and a didn't receive a massage as per the advert.
6 months agoReport
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Bradford nails doesn’t look glamorous but they provide an excellent service! They were friendly and attentive throughout and gave me an excellent manicure and pedicure that were of higher quality than I’d expect at a much more expensive salon. I will definitely visit again.
8 months agoReport