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Venue rating

4.3

16 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Biothecare Estetika - London
Biothecare Estetika - London
50 Sheen Lane,
Mortlake, London, SW14 8LP
United Kingdom

Skin Clinic

Biothecare Estetika - London
50 Sheen Lane,
Mortlake, London, SW14 8LP
United Kingdom

Opening hours

Mon - Wed 10:00 am - 9:00 pm
Thur 9:00 am - 9:00 pm
Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Biothecare Estetika - London part of Biothecare Estétika   Off-peak
This venue offers discounts on off-peak appointments.

We specialise in skincare, body treatments, laser hair removal and teeth whitening. We use cutting-edge aesthetics technology to perform non-invasive treatments to enhance your beauty and shape with the strong support of a confident medical team. We offer advanced non-surgical aesthetic and beauty treatments within a safe, licensed and relaxing environment. Our therapists are well known for their personalised customer service and professionalism. Our services include: IPL HAIR REMOVAL: Our IPL hair removal technology offers 90% guarantee in permanent hair reduction. Painless and fast treatments. Our technology is also suitable and safe for dark skin types. SKIN and FACE: We offer a wide range of non-invasive treatments which tighten the skin and minimise the signs of ageing. We use a combination of heat and electricity to plump and lift the skin and rebuild collagen and elasticity and we also treat acne, skin texture, sun damage and pigmentation. Some of our most popular procedures include: microdermabrasion, glycolic peel, acid peels, mesotherapy (non-invasive fillers), radio frequency (the alternative to face lifts), IPL rejuvenation and injectable fillers. BODY TREATMENTS: We treat post natal tummy, flaccidity, stretch marks, stubborn fat and weight management issues. We are confident we have an effective and sustainable solution tosculpt your figure, get rid of the fat, cellulite, orange peel and flaccidity of the skin. This usually translates into fat mass dissolution, weight andvolume loss. Our treatments include: ultrasound cavitation, presotherapy, electrostimulationand thermal blanket. TEETH WHITENING: We have developed a fast and effective method that can make your teeth look between 2 and 8 shades whiter in just under an hour. Our method is peroxide-free and therefore compliant with the new EU regulations, making it a totally safe procedure.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 16 reviews

5 stars 9
4 stars 4
3 stars 0
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Photorejuvenation Treatments (4)
  • Face
  • Chemical Skin Peel (5)
  • Facials (1)
  • Microdermabrasion (7)
  • Hair removal
  • Intense Pulsed Light Therapy (IPL) (2)
  • Medical & Dental
  • Laser Treatments - Skin Rejuvenation (1)
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Have you been here? Write a review
Verified review Visited March 2016
Posted 1 month ago
The salon always nice and calm. Becky is always polite and lovely.

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Verified review Visited February 2016
Posted 1 month ago
The salon is a nice and calm . I would defenitley reccmend this salon to anyone considering it .

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Posted 3 months ago
I would like to give my feedback regarding service in the salon.
I have bought 3 packages thruout last few years and Im totally happy with everything. The therapists always polite and trying to give you not only good service but works for the result also.
Kind Regards

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Posted 3 months ago
I'm a customer just over a year. Staff is so friendly and welcome that I'm always waiting for my next visit. Thank you Magda, Arianna and Becky for looking after my skin condition. I must say its improved massively from the moment I started my regular sessions there. No more redness, my skin is so soft and looks bright. See you next week

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Posted 4 months ago
The team at the clinic are very friendly, professional and welcoming. My skin looks brighter, cleaner and smoother. Friends have also commented on my face and how healthy my skin looks. The Skin Rejuvenation and Photorejuvenation treatments leave my skin glowing, perfect for a special occasion. I personally would recommend people to try the treatments. I am hooked and will keep going back! Many thanks to a great team xx

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Verified review Visited September 2013
Posted 5 months ago
Love the Biothecare Richmond team. I have been going there for nearly two years and trust them implicitly. I have always taken good care of my skin but would not consider botox as this is not for me. The course of treatments that Arianna plans for me keeps my skin bright, firm and reduces the fine lines. Love it. It is skin care that really works. Other salons I've been to are a bit pushy but not at Biothecare...they really care about the results

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Posted 5 months ago
I have been having treatments for the last two years and have been so impressed by all the treatments - my skin has never looked or felt better. What is so nice is the friendliness and knowledge of the staff and their enthusiasm - without any hard sell - of helping you to get your skin looking at its very best . The salon - unlike many others- is impeccably clean and it never feels like the therapists are just "doing their job" - they do take pride in the advice they give and the results you see. If you compare their prices with many other salons offering the same services - they are a bargain!!I have recommended a number of friends who have all been impressed with the service and the price! East Sheen's best kept secret - not for much longer!

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Posted 5 months ago
I've been to Biothecare twice now - purely because its very local to me and looked professional from the outside! - So far I'm very happy. The first beauty therapist I had was very attentive to my specific skin type and what I wanted - and she was clearly very knowledgeable about how my skin could improve etc. She answered all my questions about possibly having botox injections in the future, but certainly didn't try to 'sell' anything, and wasn't pushy in any way. I felt cared for in a professional setting. I then returned for a skin peel - a new experience for me, but again I felt in very capable, friendly, but non-fussy hands, and my skin really felt gorgeous afterwards. So far its been very good value for money. Overall, the staff have made me welcome - surely the most important thing when dealing with something as personal and important as a woman's face and body. It could be a little cosier inside - its rather clinical at present, so some soft furnishings and rugs needed. Thankyou Biothecare I look forward to seeing you tomorrow.

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Posted 5 months ago
Love Love Love Biothecare, staff are very friendly and the service is amazing really happy, been coming here 2 years now since it opened, and my skin has never felt and looked so good!

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Posted 9 months ago
The staff are unprofessional with very poor customer service skills. Groupon customers are treated as if you are not a customer at all and they forget the fact that the treatment has been paid for.
Very poor value for money.

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Posted 1 year ago
I have just had my eyebrows replaced with permanent makeup at this salon. the result is excellent i have to go back in a couple of weeks for a retouch but so far so good. next is my lips!

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Posted 1 year ago
i had permanent makeup performed on my eyebrows. The result is so great love them . The salon was nice, warm and staff were really friendly

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Posted 1 year ago
I bought a microdermabrasion package a few months back along with glycolic peel vouchers. My experience with this salon from the beginning wasn't pleasant. Firstly, they gave me a hard time accepting the vouchers as I was only allowed voucher on one treatment as a new customer. I was told by the General Manager that I could book more than one. On making a complaint , the manager rang me and apologised for the error and I hence continued with the treatment. The therapist offering the service was as smoker and getting nauseated from the smell of smoke, I couldn't stand the stench in the room. I complaint again and got someone else! This girl was okay for a couple of treatments. Until one day when I missed my appointment and she rang me at my work place saying one of my remaining appointments have been cancelled as there has been an error again. On further conversation, she was blatantly rude speaking in a confrontational way ' Listen to me....!", and things like that. I was in the middle of my clinic and asked her to discontinue the conversation. I am now done with this salon. They can keep the remaining appointments. It's not worth my time and peace of mind. As far as the treatments are concerned, I personally did not benefit much from the therapy but the girl is very keen on selling on other products which I did buy and it served me well! Caution - they are very good at selling the vouchers through Wahanda and Groupon but it's followed up by a poor and arrogant customer service. Be careful prior to making a commitment. Try on off first and go from there. Otherwise, plenty others in the area!

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Comments

9 months ago
I 100% agree with everything mentioned above. The therapists, including the clinic manager are unprofessional with very poor customer services skills.

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Verified review Visited January 2014
Posted 2 years ago
I had a Glycolic Skin Peel and have awarded it 4 stars.

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Verified review Visited November 2013
Posted 2 years ago
When I was getting my chemical peel, I could feel burning in the corner of my eye and I told the staff and she said
nothing is there. The tiny goggles just about covered my eyes and in my right corner was uncomfortable.
A week later there was no change in the skin, no peeling occurred at all and I have a sore eye. Which I am
going to my doctor about. I think you should not let the peel go around the eye area, even under my eyes they put
the peel which I feel is too delicate to apply on. I would not go back.

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Posted 2 years ago
Absolutely wonderful salon, very professional, knowledgeable and welcoming. I had been passed over from another clinic, also receiving a free treatment for the inconvenience, but have been given the best skin care and information I have ever had. The atmosphere is warm and inviting and my therapist has been amazing, giving me clear and in-depth advice and excellent treatments. Have booked myself a course of treatments and wouldn't hesitate to recommend this salon to others.

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