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Venue rating

4.3

145 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Bicester Hotel, Golf & Spa
Bicester Hotel, Golf & Spa
Chesterton,
Oxfordshire, OX26 1TE
United Kingdom

Hotel Spa

Bicester Hotel, Golf & Spa
Chesterton,
Oxfordshire, OX26 1TE
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

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Comments

Reviews are written by customers after their visit.

4.3

Venue rating

Based on 145 reviews

5 stars 53
4 stars 68
3 stars 16
2 stars 4
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (8)
  • Body Wraps (1)
  • Steam and Sauna Therapy (65)
  • Face
  • Classic Facials (8)
  • Facials - Men's (2)
  • Fitness
  • Golf (10)
  • Personal Training (12)
  • Swimming (64)
  • Tennis (6)
  • Hair removal
  • Ladies' Waxing (1)
  • Massage
  • Aromatherapy Massage (5)
  • Indian Head Massage (2)
  • Swedish Massage (9)
  • Therapeutic Massage (11)
  • Nails
  • Pedicure (2)
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Verified review Visited November 2013
Posted 3 years ago
I went for a 50% Off Spa Pass Getaway worth £30 and have awarded it 4 stars.

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Verified review Visited November 2013
Posted 3 years ago
I went for a One Night Pamper Spa Break and have awarded it 4 stars.

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Verified review Visited October 2013
Posted 3 years ago
I went for a Spa pass worth £30 and have awarded it 4 stars.

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Verified review Visited October 2013
Posted 3 years ago
Well what can I say! It was all perfect and we had the most lovely and relaxing day. Lunch was excellent and good menu choice. Treatments were 'taster' sessions but excellent and the therapists were very professional. Lovely relaxation room, hydrotherapy pool and other facilities were perfect. Left feeling very relaxed and will certainly be visiting again.

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Verified review Visited October 2013
Posted 3 years ago
The staff at the reception were not informed about my booking (it was not coming up in their system) and we were "lucky" to get a room as they had some spare. I had paid in advance but the staff was not aware of this and asked me to pay again. I did show the confirmation email that says that I had paid but they said that there are no known direct financial relationship with Lastminute.com. After trying to get on the line with the lastminute.com and showing my bank statement online they agreed to accept this. This is in no way the staff's fault as they were really nice, helpful, apologetic and genuinely bothered about this. This just shows that there is some miscommunication at the administrative/system level which trickles down and can spoil the experience as arriving at spa and trying to prove you have a room and have paid for it is far from relaxing.
You also really do need to book the spa treatment well in advance. I tried to do this on the morning and this was not possible.

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