I went on a spa break with my sister and was drawn to this hotel as the price for a spa break was so affordable. The hotel is in a lovely location if you are looking for somewhere to relax and unwind. We thought there was a large selection of options food wise, particularly as we were only there one night. Our trip coincided with a wedding which meant that the hotel was near enough at full capacity. It did not feel that way generally but at times we thought the hotel felt slightly understaffed for the amount of people staying there. On a couple of occasions when heading down to the restaurant, there was no one at the door to greet/seat you and you had to walk in looking for someone. However the staff were incredibly friendly and accommodating.
The other aspect I thought was worth mentioning is that the pool area is open to the public (those who are members of the leisure club). We felt the changing rooms were more leisure club style rather than that of a spa or a hotel i.e. not very relaxing.That being said the showers were great, we were provided with robes and found comfortable seating area by the pool. The treatment rooms are located just off the reception rather than being in a designated area of the hotel. This didn't massively affect the overall experience but just thought it would be useful for others to know.
Went for a midweek break with a friend. Such a good value deal, cream tea was delicious, massage & spa facilities were great, both dinner & breakfast were great value.
Bought this as a 50th Birthday present for my sister-in-law so was anxious that everything would be perfect. Was not disappointed! From the moment we arrived everything was perfect. We had a massage together (thanks to Jordan arranging after a mix up) with Roxana and Lavinia and as neither of us had had one before they both made us feel very relaxed and kept us humoured throughout! Loved it. The cream tea was delicious as was the dinner. The pool, sauna, steam room and jacuzzi were just what we needed and the pool area is very relaxing, clean and not too busy. Slept like a log and woke refreshed and ready for our breakfast which was buffet style and again delicious. All the staff we came across were very pleasant. Overall this was a great experience and just what we needed after a family loss. Will be saving up to visit again although that said it was great value for money.
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Are room was very old and need to be decorated,the bathroom was very bad.My meal in the evening was a complet disaster I ordered the the Stilton and qouor Wellington and I got mushroom pie I did ask about it only to be told the mushrooms where the the qouor part of the Wellington.