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Venue rating

4.1

44 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Belstead Brook Hotel
Belstead Brook Hotel
Belstead Road,
Ipswich, Suffolk, IP2 9HB
United Kingdom

Hotel Spa

Belstead Brook Hotel
Belstead Road,
Ipswich, Suffolk, IP2 9HB
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 8:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Belstead Brook Hotel

Bright and spacious, our leisure club gives you a feeling of the tropics, deep in the heart of Suffolk! Whether you choose to laze in the pool, get pampered in our 'Blissfull' Therapeutic Spa or work out in our well-equipped gym you can be sure to find great pleasure in your leisure.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Venue rating

Based on 44 reviews

5 stars 14
4 stars 19
3 stars 9
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (2)
  • Face
  • Facials (12)
  • Fitness
  • Swimming (2)
  • Massage
  • Indian Head Massage (12)
  • Therapeutic Massage (21)
  • Nails
  • Manicure (13)
  • Pedicure (8)
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Have you been here? Write a review
Verified review Visited March 2016
Posted 1 month ago
I went for a One Night Spa Break Incl. Treatments and Cream Tea and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 2 months ago
Great value for money. A lovely get away. Rooms do need an update though (as said previously). Staff helpful, lovely ambience and food good.

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Verified review Visited February 2016
Posted 2 months ago
I booked a treat for the wife and I and the overall stay was excellent. We had the overnight spa package, included was a 30 minute treatment, afternoon tea and scones, 3 course dinner and buffet breakfast in the morning. Not bad for only £79 per person excellent value. The quality of food was wonderful, the massage was therapeutic and relaxing. Only concerns we had were it took over 2hours to have dinner long waits between courses. Staff were always helpful and friendly though. Nice clean pool, steam room and sauna were very cramped but were ok. Would recommend this package to friends and family

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Verified review Visited February 2016
Posted 2 months ago
Lovely hotel staff were very friendly and helpful. Did wait a long time for dinner but they were busy. Hotel room had everything we needed but the bathroom needs a bit of updating. But overall had a lovely stay and will definetly be staying again.

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Verified review Visited November 2015
Posted 4 months ago
I went for a Two Night Spa Break Getaway and have awarded it 5 stars.

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Verified review Visited November 2015
Posted 5 months ago
All as it was said, no bad surprises, all positives.

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Verified review Visited October 2015
Posted 6 months ago
I went for a One Night Spa Break Getaway and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 6 months ago
Very good massage chilled and relaxed. Afternoon was a bonus. Nice stay however the bathrooms do need updating. Food was spot on!

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Verified review Visited October 2015
Posted 6 months ago
Great little venue for a quiet weekend away, lovely spa, fabulous therapists -highly recommend the back, neck and shoulders massage, great breakfasts with pleasant service, afternoon tea was amazing, and dinner the same...

overall 10/10 for a relaxing weekend spa break

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Verified review Visited September 2015
Posted 7 months ago
Very nice stay. Good value for money. Food was excellent. Nice location and pleasant staff. Would stay again for a mini break

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Verified review Visited August 2015
Posted 7 months ago
Lovely hotel - beautiful inside. Clean & tidy. We had a gorgeous room. Swimming facilities clean and relaxing. Food was wonderful. I would definitely go back if I got the same deal again.

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Verified review Visited August 2015
Posted 8 months ago
I went for a Two Night Spa Break Incl. Two Treatments and Cream Tea and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 8 months ago
Spa break with my daughter. Thoroughly enjoyed our treatment, it was brilliant. Gabriella was excellent, an asset to the hotel. Evening meal was very nice, food all round enjoyable. Pool and spa facilities were good. Staff, however were rude and uninterested. Poor level of customer service and lack of communication between staff resulted in us feeling very uncomfortable at times and want to leave and go home. Won't be returning because of this, however may return for treatments with Gabriella!

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Verified review Visited July 2015
Posted 8 months ago
I went for a One Night Spa Break Incl. Treatments and Cream Tea and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 9 months ago
I took my husband for a overnight stay with spa treatments for his birthday. The reception staff were very welcoming , they even changed our room straight after we complained that the allocated double room was dark due to a hedge blocking the window. We were given a lovely garden room with a little patio facing green trees where we had our coffee and listen to the sound of birds. The patio furniture was not put up and ready and there was a random plastic bag lying around in the patio area but we didn't mind given the fact that the room had to be made available for us in a bit of a rush. We were able to park our car right in front of our room which was really handy. The restaurant was really nice and cosy.It was fresh with a lovely ambience. We loved the combination of the dark beams with the crisp white table clothes and blue painted walls with matching upholstery. The restaurant stuff were friendly. We were pleasantly surprised to have been allocated a special table for my husband's birthday and his pudding came with a "Happy Birthday" message written in chocolate on the plate. Needless to say that made the evening feel really special. The food was nice. The lamb roast we had was tender and the dish was presented well. We didn't particularly like the sea cocktail. The calamari felt a bit row and out of place. There wasn't avocado in it too. The variety and the quality of the breakfast was good .
The spa, as the hotel, although clean, felt a bit tired. The spa didn't have the cold showers next to the sauna and the steam room so you have to get straight in the pool to cool down, which I thought wasn't a very hygienic option. There was a lovely outdoor spa area which, on a sunny day is a little gem. The Jacuzzi was nice too. But the top experience was the body massage given to us by a girl called Gabriella. She clearly loves her job and is a credit to the spa facilities. Overall we had a lovely stay and will be considering coming back again.

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Verified review Visited June 2015
Posted 10 months ago
I went for a One Night Spa Break Getaway and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 10 months ago
I went for a One Night Spa Break Getaway and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 11 months ago
Lovely day spent here, Spa area very relaxing.
Lunch being brought out to you in the Spa area meant you didnt have to get dressed and leave the area throughout the day which I thought was agood idea.
Will definately return with my mother as she will appriciate a day spent here.
Great massage by a lovely theapist.

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Verified review Visited April 2015
Posted 1 year ago
I went for a Two Night Spa Break Getaway and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 year ago
I went for a Two Night Spa Break Incl. Two Treatments and Cream Tea and have awarded it 3 stars.

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