Beauty Essence aim to provide all guests and clients with the absolute finest in beauty therapy and complementary treatments to suit individual needs, as well as excellent customer service. We offer a full range of quality, relaxing beauty treatments for everyone including massages, facials, nail treatments, waxing, makeup, eye lash tinting, eye lash extensions, and tanning.
We are situated in The Cottonwood Boutique Hotel in Bournemouth's newest and most exciting boutique hotel which exudes chic, contemporary decadence combined with exceptional comfort in Bournemouth's Eastcliff prestigious seafront location.
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Absolute disgrace. Left my wife waiting in the hotel lobby for 40 minutes then the phone got turned off and she went home without seeing her or even telling her she'd left. Hotel staff were left to chase it up. My wife was so embarrassed and disappointed. We bought a promotional voucher offering money off a massage and clearly she didn't want to honor it. How anyone can stay in business treating their customers like that is beyond me. My wife was expecting a relaxing massage and instead came home furious at being treated so horribly.
Utter joke. Do not give this woman your time. Disgusting.
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