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Venue rating

3.9

79 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Beauty Sophia's Way
Beauty Sophia's Way
Studio 315,
Custard Factory, Digbeth, West Midlands, B9 4AA
United Kingdom

Makeup Studio

Beauty Sophia's Way
Studio 315,
Custard Factory, Digbeth, West Midlands, B9 4AA
United Kingdom

Opening hours

Mon Closed
Tue - Wed 9:00 am - 5:00 pm
Thur 9:00 am - 6:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 5:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Beauty Sophia's Way   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Take some time out of your chaotic and stressful lifestyle and join me, Sophia, for a series of unforgettable magnificence treatments, here at Sophia's way, we will provide a warm welcoming atmosphere where you can feel fabulous with some of the best sensuous treatments like holistic massages & facial which have natural ingredients even for those with the sensitive of skin. (Women clients only)

Treatments boast a relaxing atmosphere, great staff soothing music refreshments come enjoy your Sophia's way Experience today.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Venue rating

Based on 79 reviews

5 stars 41
4 stars 20
3 stars 15
2 stars 3
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Backcials (3)
  • Counselling & Holistic
  • Ear Candling (1)
  • Face
  • Eyebrow and Eyelash Treatments (20)
  • Face Lift - Nonsurgical (1)
  • Facials (27)
  • Hair removal
  • Brazilian Waxing (2)
  • Intense Pulsed Light Therapy (IPL) (1)
  • Laser Hair Removal (1)
  • Threading (6)
  • Waxing (10)
  • Massage
  • Aromatherapy Massage (4)
  • Stone Massage Therapy (11)
  • Swedish Massage (4)
  • Therapeutic Massage (6)
  • Nails
  • Nail Extensions & Overlays (2)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited March 2016
Posted 2 months ago
I had a Acrylics and have awarded it 3 stars.

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Verified review Visited November 2015
Posted 5 months ago
Fairly central too Birmingham city centre , therapist was friendly however treatment was not done very well and sadly had to redo them else where within few days

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Verified review Visited November 2015
Posted 6 months ago
Made an appointment for 4pm, but for some reason she took down 4.30pm...but said I could come early (i.e. on time). Really difficult to find - you go to the Custard Factory reception instead of to venue. It was approximately 4.15 by the time she came down to collect me and being me over to the room. It was listed as an hour, but wasn't that long. Room was small but clean. Facial was fine but not sure what she was actually using because she didn't really mention. Found it strange that she didn't remove my eye make up. I left with mascara completely intact, but burning eyes from having cotton pads soaked in something placed on them. She tried to sell me some eye treatment, bit didn't actually use it. Eyes weren't treated at all, essentially.
Music was pan pipes which I hate.
Skin looked good after, but was dying to get home to wipe my mascara off.
All in all OK, but wouldn't bother repeating.

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Verified review Visited November 2015
Posted 6 months ago
I had a Choice of Facial with Back, Neck & Shoulder Massage and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 7 months ago
The service was great, attention to detail, friendliness and care were excellent.

Would definitely recommend and will try other treatments myself.

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Verified review Visited July 2014
Posted 1 year ago
Very knowledgeable and gentle therapist. Every step explained. Lots of advice for suture care given too. Lovely products. Def worth a visit!

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Verified review Visited May 2015
Posted 1 year ago
I made my booking on the same day. Rang the venue, no answer on landline and no response to the message i left on the mobile voicemail. When I turned up it seemed they didn't expect me as the lady was quite surprised , she wasn't aware of my booking and was in the middle of a treatment session with another customer! Obviously there was an overalp on bookings thus she left me to another staff. I dunno how wahanda coordinates the online bookings with the venues but it was not a first good impression to me. Though the girl did her best to do the massage and I appreciate her. All in all I'm not likely to go to this venue again as it didn't meet my expectation. I'm thinking if some venues can not stay up-to-date with online bookings why bother to list their business in Wahanda?!

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Comments

1 year ago
Hi

Firstly I must apologise about the overlap in the bookings, I always check my online bookings first thing in the morning. As you can appreciate we were very busy on the day you made the booking, as we had back to back bookings and had to work through our lunch and break. As it was a Saturday I hope you can appreciate that it is the busiest day of the week, and month. We did not get the chance to respond to your voicemail, not due to neglect but due to us being rushed of our feet.

I hope you won't let this error effect your opinion of us, and hope to see you again soon.

Kind Regards

Sophia

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Verified review Visited May 2015
Posted 1 year ago
I had a Massage with Facial Pamper Package and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 1 year ago
My eyebrows looked like two massive slugs sliding across my face, i said i didnt want them too dark but i feel she left it on a little too long. Eyelashes looked goid and dark black loved them. Sophia was very nice, just a very hard place to find

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Verified review Visited November 2014
Posted 1 year ago
The waxing treatment was good i did Full Arms and i am pretty satisfied with the effect , the lady finish my arms even before the time she said she will need...

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Verified review Visited November 2014
Posted 1 year ago
i love the fact that the place was really clean and privet but would of being better if the lady that did the waxing was bit faster

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Verified review Visited September 2014
Posted 1 year ago
Pedicure was very perfunctory literally no exfoliation. I had gel on and they did their best to get it off, but the choice of colours and whole experience wasn't relaxing and I felt they were rushing as they had a wedding to get to that evening. Eyebrow shape was OK, tint didn't seem to make any difference. It was OK but nothing more

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Verified review Visited September 2014
Posted 1 year ago
I had a Pedicure and have awarded it 3 stars.

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Verified review Visited August 2014
Posted 1 year ago
One word of warning - you will not find the Unit without assistance, so go to Reception at the Custard Factory. Dont waste time making yourself late by wandering around as I did, having already been late because I bowled up at the nearest car park and found I'd left my purse at home so I had to drive around finding somewhere free to park! That aside I had a wonderful facial and it's a lovely setting. Sophia is lovely and friendly and the products used are really good. Nothing was rushed as you often find in other salons. All in all I would say it was excellent. Thank you Sophia !

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Verified review Visited September 2014
Posted 1 year ago
Sophia was very good & thorough with my tint. I was very satisfied with my eyebrow tint & would definitely recommend.

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Comments

1 year ago
Thank you for your kind words, I am looking forward to see you again for your next appointment.

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Verified review Visited May 2014
Posted 2 years ago
She did excellent job.i jst felt slep when she started. N use expensive products. I will definitely recommended to my friends. N I ll go again for my self.thank you shopiya

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2 years ago
Hello , I am glad that you enjoyed your self, I hope to see you again soon, thank you very much for your kind words.

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Verified review Visited April 2014
Posted 2 years ago
Sophia is a lovely lady and the environment was very calming and relaxing. However I paid for a full body massage and only received an upper body massage which was disappointing

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2 years ago
Hi Aleah, The reason I did the top part of your body because you were in your last days of pregnancy, I was trying to be care full, but with your next appointment I am will to give you another massage free of charge your a wonderful girl I wouldn't want to dissapoint you, hope yo see you next month.
goodluck

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Posted 2 years ago
Beauty Sophia's Way is a great little treatment center in digbeth with a nice atmosphere and great value for money. Sophia is a very knowledgeable therapist and advised me on treatments other than the ones I was having done. Will definitely recommend to friends and come back for more treatments. Had my first hot stone massage and was a very enjoyable experience.

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Verified review Visited December 2013
Posted 2 years ago
I could see the results straight away, my skin felt smoother and looked more radiant. I was really impressed with the result, I will be going back for more.

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2 years ago
Thank you very much, hope to see you soon.

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Verified review Visited November 2013
Posted 2 years ago
I had a Six Sessions of IPL: Choice Small or Medium Area and have awarded it 4 stars.

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2 years ago
Thank you very much for your review, hope to see you soon. X

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