Venue reviews

3.9
105 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Awful facilities and very dirty. No treatments available but were offered free use of the spa instead. Jacuzzi steps were covered in a green slimey substance and there was a plaster on the side along with a cigarette butt. Pool was freezing and showers were cold. Shouldn’t be offering spa days when they don’t have the facilities to offer anything.
Nikola Berry
6 days ago
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lovely hotel, the spa could be bigger but the massage & afternoon tea were great & the staff were all very helpful.
Jenny N
6 days ago
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My booking wasn't registered on their system. The treatments were described as a manicure and pedicure they were a quick file and rushed polish which was badly applied and still sticky and smeared after 4 hours of being applied. Very expensive for quality of treatments. I made a complaint at the venue and when treatwell followed this complaint up the venue denied ever receiving a complaint. I'm still waiting for a full refund. Treatments were described as luxurious which they weren't and the showers were dirty and hairdryers broken.
Danielle
a month ago
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Overall good value for money. The pool and changing rooms were a bit dated and could do with an update.
Anonymous
a month ago
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It is faded glory although our standard twin did look modernised with new IKEA style furniture. It was a shame they don't give bathrobes and slippers to all rooms enjoying a spa break. There is no steam room and only a small sauna and 4 sun loungers near the pool. We enjoyed our treatments and the public areas of the hotel. Bar staff were slow and it took more than 30 mins to get 2 cocktails made - obviously not something they do so often.
Anonymous
a month ago
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About

Beauty Rooms at The Majestic Hotel, The Cairn Group
The Majestic Hotel
Ripon Road
Harrogate
North Yorkshire
HG1 2HU

A palatial and stately Victorian property, The Majestic Hotel is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogate’s prosperity in the 19th Century, The Majestic Hotel is a grand, opulent base from which to discover the town’s many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.

Monday
9:00 AM8:00 PM
Tuesday
9:00 AM8:00 PM
Wednesday
9:00 AM8:00 PM
Thursday
9:00 AM8:00 PM
Friday
9:00 AM8:00 PM
Saturday
9:00 AM6:00 PM
Sunday
9:00 AM5:00 PM

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