Beauty & Melody - Marble Arch Reviews

19-21 Great Cumberland Place, Marylebone, London, W1H 7AS

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Reviews are written by customers after their visit.

4.4
492 reviews
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Written by our customers, so you know what to expect at each and every venue.
Avoid this salon. Hair tint awful! The colour was wrong and not what I asked for and cut just as bad - chopped not cut. I was in the salon for more than 4 hours! I complained and was given another appointment with more experienced staff. They somehow managed to make my hair look decent by changing the colour with lots of highlights and re-cutting my hair. Not overjoyed with it and definitely not what I asked for - at least it grows. Made a bad experience reasonable.
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Really disappointed. Hairdresser did not consult with me beforehand and only asked me what I wanted once hair was washed and soaking wet; after he had cut and dried my hair (without saying a word) I told him I wasn't very happy with it but he really did not seem bothered, he actually walked away to attend to his next customer and left me there to collect my belongings and make my own way out. I booked a cut and blowdry and as I have long hair was told this would take up to 90 mins - the whole thing including wash, cut and blowdry took no longer than 30 mins! Nice looking salon in a great location but that's where it stops, would never go there again, avoid.
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Very clean and pleasant salon. Lady who did my manicure was very meticulous and professional. My gel nails looks excellent!
I thought this was a great place! The off peak deals are really good value for money and the location is really convenient. The staff were friendly and attentive and I felt welcomed. When they wash your hair you lie down on a bed, which is very relaxing and a nice touch. Overall I'd recommend this salon. THX
The location is brilliant The products are amazing! Well done Beauty and Melody .Will always recommend you and i will definitely come again.
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