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Venue rating

4.3

341 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Beauty & Melody - Marble Arch
Beauty & Melody - Marble Arch
19-21 Great Cumberland Place,
Marble Arch, London, W1H 7AS
United Kingdom

Beauty Salon

Beauty & Melody - Marble Arch
19-21 Great Cumberland Place,
Marble Arch, London, W1H 7AS
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.3

Chain rating

Based on 341 reviews

5 stars 204
4 stars 80
3 stars 36
2 stars 11
1 star 10
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (3)
  • Body Wraps (2)
  • CACI Body Treatments (2)
  • Spray Tanning and Sunless Tanning (6)
  • Universal Contour Wrap (2)
  • Face
  • Acne Treatments (1)
  • Classic Facials (28)
  • Eyelash Extensions (7)
  • Facials - CACI (10)
  • Facials - Oxygen (4)
  • Lash Lift (6)
  • LED Light Therapy (3)
  • Microdermabrasion (7)
  • Hair
  • Blow Dry (55)
  • Hair Conditioning & Scalp Treatments (1)
  • Hair Up (2)
  • Haircuts and Hairdressing (79)
  • Ladies' Hair Colouring & Highlights (99)
  • Men's Haircut (1)
  • Hair removal
  • Brazilian Waxing (16)
  • Facial Threading (7)
  • Hollywood Waxing (20)
  • Ladies' Arm & Underarm Waxing (2)
  • Ladies' Leg Waxing (1)
  • Ladies' Waxing (36)
  • Laser Hair Removal (8)
  • Massage
  • Hot Stone Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Gel Nails Manicure (25)
  • Manicure (53)
  • Pedicure (27)
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Verified review Visited July 2017
Posted 7 months ago
Very satisfied with my facial soprano laser. The venue is clean and the staff is helpful. It is quite challenging to book sometimes. I choose the date on treatewell but the venue calls me telling me that the date and time i have booked online are not available and i need to reschedule which is quite frustrating. Overall i am very satisfied and i always go back for my treatment.

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Verified review Visited July 2017
Posted 8 months ago
I had a Ladies' Arm & Underarm Waxing (Lycon Wax) and have awarded it 5 stars.

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Verified review Visited July 2017
Posted 8 months ago
I was kept waiting for over 15 minutes. The lady who did the wax was nice and friendly but it seemed to be more painful than my usual waxes, even though she used the hot wax. After I got home there was still some wax on my skin which I had to take off. I was then kept waiting for a while at the desk afterwards as they couldn't seem to confirm that I had paid through treatwell.

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Verified review Visited June 2017
Posted 9 months ago
There is always the same issue here - getting the beauty therapist you want and book your appointment with to actually do your treatment. This is the first and only salon I have ever come across with this problem.
Also, the choice of nail polish colours is beyond poor. I had to bring in my own.
If you don't improve on these things, you will lose the customers.

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Verified review Visited June 2017
Posted 9 months ago
The laser treatment was good but they almost cancelled my Treatwell booking because they want you to make the appointment separately with them; please make sure you call after you book on Treatwell as they don't necessarily honour the time of online bookings.

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