Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.2

333 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Beauty & Melody - Marble Arch
Beauty & Melody - Marble Arch
19-21 Great Cumberland Place,
Marble Arch, London, W1H 7AS
United Kingdom

Beauty Salon

Beauty & Melody - Marble Arch
19-21 Great Cumberland Place,
Marble Arch, London, W1H 7AS
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

A few seconds ago

Comments

Reviews are written by customers after their visit.

4.2

Chain rating

Based on 333 reviews

5 stars 198
4 stars 79
3 stars 36
2 stars 10
1 star 10
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (3)
  • Body Wraps (2)
  • CACI Body Treatments (2)
  • Spray Tanning and Sunless Tanning (6)
  • Universal Contour Wrap (2)
  • Face
  • Acne Treatments (1)
  • Classic Facials (28)
  • Eyelash Extensions (7)
  • Facials - CACI (10)
  • Facials - Oxygen (4)
  • Lash Lift (6)
  • LED Light Therapy (3)
  • Microdermabrasion (7)
  • Hair
  • Blow Dry (54)
  • Hair Conditioning & Scalp Treatments (1)
  • Hair Up (2)
  • Haircuts and Hairdressing (77)
  • Ladies' Hair Colouring & Highlights (99)
  • Men's Haircut (1)
  • Hair removal
  • Brazilian Waxing (16)
  • Facial Threading (7)
  • Hollywood Waxing (19)
  • Ladies' Arm & Underarm Waxing (2)
  • Ladies' Leg Waxing (1)
  • Ladies' Waxing (36)
  • Laser Hair Removal (4)
  • Massage
  • Hot Stone Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Gel Nails Manicure (25)
  • Manicure (53)
  • Pedicure (27)
Show more
Verified review Visited June 2017
Posted 2 months ago
There is always the same issue here - getting the beauty therapist you want and book your appointment with to actually do your treatment. This is the first and only salon I have ever come across with this problem.
Also, the choice of nail polish colours is beyond poor. I had to bring in my own.
If you don't improve on these things, you will lose the customers.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited June 2017
Posted 2 months ago
The laser treatment was good but they almost cancelled my Treatwell booking because they want you to make the appointment separately with them; please make sure you call after you book on Treatwell as they don't necessarily honour the time of online bookings.

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited June 2017
Posted 2 months ago
Kept waiting for 20 mins. Tiny treatment room with silent staff member. Accused of not having a voucher from Treatwell in front of any people in salon. No apology when they were corrected by yourselves. Very poor overall

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited June 2017
Posted 2 months ago
I arrived on time for my appointment and the receptionist confirmed that the professional would see me in 5minutes because the previous client arrived late.
I had to wait for more then 20 minutes and still nobody came to see me. After 30 minutes waiting, I left the place completely stressed because all the time she said that the professional was about to see me.
I would never come back to this place and will definitely not recommend to anyone

Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited June 2017
Posted 1 month ago
Very nice staff and great manicure, as always. Sad to see they don't do nailing anymore !

Report as inappropriate

Be the first to comment on this review

Cancel