This was my first time at the Balham spa and I really enjoyed it, the staff were nice & it was decorated well. They had good music videos playing to keep you entertained. Bao did my nails really well and knew exactly the trend I wanted when I showed him a picture. Will definitely be going here to get my nails done regularly now.
No hand massage what so ever, which I always get when I have my manicure done. The overall experience I had with the girl did my manicure was not ok, enough to put off and not wanting to go back there!