Balanced & Natural Kingston Upon Thames

145A London Road (Entrance at Rear), Chichester House, Kingston Upon Thames, London, KT2 6NH
3.6
8 reviews
145A London Road (Entrance at Rear), Chichester House, Kingston Upon Thames, London, KT2 6NH

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3.6
8 reviews
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Not bad for the first time visit
Anonymous
2 months ago
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Firstly, there are two natural health centres in Kingston on the same road (about 5 mins apart) and I went to the wrong one. So be warned if you book here. Once I got to the correct one the entrance is at the back, which is not clear. The lady that I initially met who I thought was the therapist never actually asked for my name, no health form was either asked of me to fill in. The health centre is dark & dingy & didn’t have a particularly welcoming feel. The lady could not speak any English & I was trying to explain that I was breastfeeding to make sure any of the creams/lotions/herbs were safe, but she could not understand me. I had to speak into her mobile phone so she could translate what I was saying. This lady used a big plastic bowl with a plastic bag and then poured boiling water into it with herbs (I assume) she then later added cold water with saucepans, and I was gestured to put my feet in it. It later transpired that this lady was not the therapist for my reflexology session - she was running late. She was 40 minutes late in the end for the appointment. When the therapist arrived, she was a pleasant lady, apologetic and offered 30 minutes free if I paid for a second appointment for an hour. I appreciated that she offered this, but by this point I had already made my mind up, I would not want to return here. It was more stressful than relaxing. There was no initial discussion/consultation about the reflexology I had booked. No questions about medical history or current ailments - the treatment was nothing more than a foot massage. All in all I was totally disappointed by this whole experience and would not recommend this clinic. I would be hesitant to book through treatwell again as this felt a miss sell to me. The clinics need to be better vetted in my opinion.
Jacqueline
3 months ago
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Very nice and straightforward. They asked me a few questions and it felt they really wanted to get the treatment right for me.
Anonymous
5 months ago
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Sandie-Jay
8 months ago
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Very helpful staff
Anonymous
9 months ago
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About

Balanced & Natural Kingston Upon Thames
145A London Road (Entrance at Rear)
Chichester House
Kingston Upon Thames
London
KT2 6NH

Balanced & Natural is a massage and therapy centre found in Kingston Upon Thames in South West London. The team of experienced masseuses offer a range of authentic Chinese and other holistic therapies including Acupuncture, Cupping, Aromatherapy Oil and Deep Tissue Massages.

Holistic medicine is the art and science of healing which takes into account the person as a whole, focussing on mind, body and spirit. All of the massage therapists at Balanced & Natural are highly trained and combine conventional and alternative therapies to prevent and treat disease, whilst promoting optimal health. They are extremely passionate and dedicated to bringing the art and science of the ancient Chinese therapies to the West.

Balanced & Natural is well serviced by both Kingston and Norbiton rail stations as well as a large variety of bus routes which stop at Norbiton Church. There is also free parking at the rear.

Monday
10:00 AM8:30 PM
Tuesday
10:00 AM8:30 PM
Wednesday
10:00 AM8:30 PM
Thursday
10:00 AM8:30 PM
Friday
10:00 AM8:30 PM
Saturday
10:00 AM8:30 PM
Sunday
11:00 AM8:00 PM

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