I came here a month ago and had a full body massage with a lovely therapist. After telling her my back was my main concern, she left the room to let me get comfortable. whilst the massage was okay, my only little nags would be that the room could have been warmer and there was no towel put on me to cover myself-I was very cold and felt a little bit exposed considering I was having full body massage it would have been nice to cover the areas that weren't being focused on to increase comfort. I've read reviews which say massage is good depending on who you get; and i think this was the case this time round. regardless I would come back.
The massages here are ok, but that really depends on who you get. The staff look miserable and will quite happily talk amongst themselves and moan about the business. Not really what you want when you go there for a nice break.
My biggest dissatisfaction with this place is that it isn't actually Ayurvedic. The staff don't behave in an Ayurvedic way. they don't show any warmth, they don't know anything about their products. Also, the food they serve isn't in keeping with Ayurvedic principles. If you really want Ayurveda, then go elsewhere.
Can't comment on the Beauty and spa treatments although the staff seem customer focused? Coffee is good and so is the food. However the girl serving coffee is generally bad mannored although she seems to be OK if she knows you! Last visit there was appallingly bad. I only had two coffee's and both times I was forgotten. Money taken then left as everyone else behind me came first. But no appology, just rudely told : one minute...a great place to visit, if the staff like you? But selective customer service isn't my cup of tea!
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I recently visited the Spa and was totally impressed by the professionalism and friendliness of staff. The quality of the treatments was EXCELLENT...I had waxing, eyebrows and a wonderful back massage...all done fabulously by an experienced and really lovely therapist. The treatment room was beautiful and welcoming.
Will be back for more soon.
2 years agoReport