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Venue rating

4.0

76 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Aurora Spa at Sherlock Holmes Hotel
Aurora Spa at Sherlock Holmes Hotel
108 Baker Street,
Marylebone, London, W1U 6LJ
United Kingdom

Hotel Spa

Aurora Spa at Sherlock Holmes Hotel
108 Baker Street,
Marylebone, London, W1U 6LJ
United Kingdom

Opening hours

Mon - Sat 10:00 am - 7:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Aurora Spa at Sherlock Holmes Hotel part of Aurora Wellbeing

Aurora Spa is a modern and stylish retreat that can be found on the lower ground floor of Marylebone's Sherlock Holmes Hotel.

As the name suggests, this modest venue is located a short distance away from Baker Street station and staff offer an extensive range of Swedish massages, facials and hot stone treatments.

Focusing on treatment quality, rather than elaborate fixtures and fittings, this spa is the place to head for top-quality, results-driven services.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 76 reviews

5 stars 31
4 stars 27
3 stars 15
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (4)
  • Body Wraps (6)
  • Spray Tanning and Sunless Tanning (1)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Facials (28)
  • Hair removal
  • Waxing (7)
  • Massage
  • Aromatherapy Massage (3)
  • Couples Massage (2)
  • Hand Massage (3)
  • Swedish Massage (1)
  • Therapeutic Massage (22)
  • Nails
  • Manicure (2)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 2 months ago
The waxist was lovely and really sweet, however the next day my entire arm was peeling off - I think the wax may have been far too hot :( I have huge chunks of burnt patches and I hope it doesn't scar.

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2 months ago
Hi
Please can you telephone me directly on 07545234220 to discuss so that I know which therapist has done your wax ..please read our reviews on aurora wellbeing park plaza countyhall these are the same team of therapists and we have excellent reviews for our waxing time and time again clients are returning which is why I would like to find out what caused your reaction and what wax was used on you we have three types and they are all good for sensitive skin we take all of our reviews very seriously so please make contact with me kind regard s Aurora Manager

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Verified review Visited March 2016
Posted 5 months ago
I had a Valentine's promotion Couple's massage ( 60 £ per person ) and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 5 months ago
The best body wrap ever.

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Verified review Visited February 2016
Posted 6 months ago
Staff was great!

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Verified review Visited September 2015
Posted 10 months ago
I had a Waxing Treatments and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 1 year ago
As I've said before, this is still the best body wrap in town. Very pleased. Skin feels soft and polished.

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Verified review Visited July 2015
Posted 1 year ago
I had a Pinks Organic Manicure and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 year ago
I had a Purifying Delux Mud Wrap and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 year ago
I had full legs and full arm wax and bikini line and I must say the worst experience I've had in a very long time. first it was incredibly painful and then as I was on my holiday the following day lying down under the sun I could see there was so much hair left everywhere so I ended shaving my legs because I have fair skin with dark hair so it easily shows ...Even my husband made a comment. The lady was nice and the venue is very close to where I work but I will never go back there again; absolutely 0 value for money as far as I am concerned

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1 year ago
Hi I am so sorry to hear that you have had an unhappy experience especially as we have a really high success rate with our waxing and usually very good reviews and repeat wahanda customers please can contact me on 07545234220 so that I can look further into what happened on your visit Dawn Shorter Manager

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Verified review Visited May 2015
Posted 1 year ago
It was ok, but very pricey for something fairly average. It felt rushed and disjointed. I guess it was more of a practical rather than a relaxing treatment, but for the price it would be nice to feel a little more pampered. Also, whilst my skin felt fab that day, the softness didn't last and the day after I was back to normal. Overall, a little underwhelming

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Verified review Visited May 2015
Posted 1 year ago
Lovely place which was easy to find. Waxing was quick and relatively painless. Will definitely be going back for another session.

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Verified review Visited April 2015
Posted 1 year ago
The lady was very nice. It should have been a good waxing but it kind of burned my skin. I've never had this happen before.

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Verified review Visited February 2015
Posted 1 year ago
Not as good value as some of other facials. It was not 30mins facial +15mins chat. they also changed my appointment time on the day not sure if that was the reason

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Verified review Visited January 2015
Posted 1 year ago
One of the best treatments I have ever had. The chocolate facial and massage was absolute heaven and my therapist Ebony absolutely lovely. Will definitely be back.

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Verified review Visited December 2014
Posted 1 year ago
The Purifying Delux Mud Wrap at Aurora Spa was excellent. This treatment, venue and staff are all highly recommended, brilliant.

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Posted 1 year ago
I've been for a massage recently at Sherlock Holmes hotel and I didn't enjoy it at all. First, the massage room is located next to the gym room so I could hear people using the machines. Second, there was no music during the massage.
Plus, after the massage I didn't feel relax at all.
The staff was lovely and very friendly tho.
I wouldn't recommend this place for a massage and I won't go back again.

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Verified review Visited November 2014
Posted 1 year ago
The staff were very friendly and great customer service. The facial was excellent. Nicole especially was full of advice and very professional.

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Verified review Visited October 2014
Posted 1 year ago
Very friendly, good service and a good result from the wax. Bit hot down in the basement room, but pleasant environment

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Verified review Visited August 2014
Posted 2 years ago
I had a facial and have awarded it 3 stars. The locations was convenient and therapist friendly however she was washing bowls in the room whilst the mask was on and there was no steam which I expect from a facial.

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Verified review Visited August 2014
Posted 2 years ago
I went for facial, which was ok, but expected spa experience, unfortunately it was only treatment room next to the gym. I would think twice before go there again.

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