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Venue rating

4.5

213 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Aurora Spa at Park Plaza County Hall London
Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Hotel Spa

Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Aurora Spa at Park Plaza County Hall London part of Aurora Wellbeing   Off-peak
This venue offers discounts on off-peak appointments.

The modern and stylish Health Club is located on the lower ground floor of the hotel and provides a perfect area to work-out or relax after a hard day's work, sightseeing or shopping.

Choose from an extensive range of Swedish massages and facials, muscle de-stresses and hot stone treatments.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 213 reviews

5 stars 110
4 stars 77
3 stars 21
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (5)
  • Colonic Therapy (1)
  • Spray Tanning and Sunless Tanning (6)
  • Counselling & Holistic
  • Aromatherapy (10)
  • Face
  • Beauty Treatments (2)
  • Chemical Skin Peel (1)
  • Eyebrow and Eyelash Tinting (2)
  • Facials (39)
  • Men's Facial (4)
  • Hair removal
  • Brazilian Waxing (19)
  • Waxing (39)
  • Massage
  • Aromatherapy Massage (16)
  • Deep Tissue Massage (2)
  • Face Massage (2)
  • Lava Shells Massage (1)
  • Pre and Post Natal Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (33)
  • Nails
  • Callus Peel (2)
  • Manicure (8)
  • Pedicure (9)
  • Two Week Manicure (20)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 10 hours ago
Not quite as good as past waxes at this location- a few more ingrown hairs and a bit more taken off than I usually have but no major complaints. The staff here are very thorough and friendly making you feel very comfortable and relaxed even during a very intimate wax.

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Verified review Visited April 2016
Posted 5 days ago
Nicole did an excellent job at tinting and grooming my eyebrows, we reached the shade I was happy with, and she gave me excellent tips on how to maintain my eyebrows and make them look excellent with a few tips and hits. I would definitely recommend going to Aurora for eyebrow tinting, the best location, the friendliest staff, and the most important thing is that Nicole actually made me feel super happy and satisfied with our lovely chat in the nicest atmosphere! Definitely a 5-star experience!

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Verified review Visited April 2016
Posted 5 days ago
Great therapist and lovely nails. The location is nothing to write home about, just a table by the stairs on the lower ground of the hotel, which is quite noisy, but great value and definitely recommend.

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Verified review Visited April 2016
Posted 6 days ago
I had a Shellac CND Long Last Manicure and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 1 week ago
Verne was very, clean and profession. Great bikini wax, definitely recommend!

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Verified review Visited April 2016
Posted 1 week ago
I had a Waxing Treatments and have awarded it 5 stars.

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Comments

1 week ago
Hi Anne-Lise thank you for your feedback and hope to see you back soon !!!
Kind regards ,Nicole.

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Verified review Visited April 2016
Posted 2 weeks ago
Loved it. My skin looked fresh afterwards. Great express service.

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Comments

2 weeks ago
Hi mr Brunton , thank you for your nice feedback and I am really glad you coming back to us ! Kind regards ,Nicole.

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Verified review Visited April 2016
Posted 2 weeks ago
Great, would book again.

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Verified review Visited April 2016
Posted 3 weeks ago
Staff are very friendly and accomodating. Very happy with the service.Would definitely comeback!! :)

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Comments

2 weeks ago
Hi miss Angels , thank you for you lovely feedback ,was nice to see you back and have you as a client . Kind regards , Nicole .

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Verified review Visited April 2016
Posted 3 weeks ago
The facial was very very relaxing but it seemed a little irritating / scrubbing, rather than deep cleansing and there was no extractions.

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2 weeks ago
Hi my name is Dawn I am the Manager and have just read your review .Please can you telephone me directly on 07545234220 to discuss the facial you have just reviewed was it a 1hour or 30 min ? your feedback is very important to us and if we can improve /change any thing in our treatments we are happy to do so

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Verified review Visited April 2016
Posted 3 weeks ago
Alice was lovely and made me feel comfortable as soon as I came in. She was excellent at what she did (it barely hurt at all) and also let me add on an eyebrow wax - and corrected the shape of my brows as well. Will definitely be coming here again.

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3 weeks ago
Hi Jade, thank you for leaving your lovely comment. I look forward too seeing you again soon, kind regards Alice.

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Verified review Visited March 2016
Posted 3 weeks ago
Brlliant - made me feel at home :)

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Verified review Visited March 2016
Posted 1 month ago
The Aurora Spa staff is very professional, yet welcoming, friendly, easygoing. The girl definitely took into account what I had in mind in terms of my eyebrow shade, and that's why tinted them step-by-step just to ensure I get the shade I want. I am definitely coming back to get my eyebrows tinted with Aurora! Service couldn't have been better, products were excellent, and the location is very easy to find.

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Comments

1 month ago
Hi Maria, I'm so pleased you was happy with the way the tint turned out. Your brows looked so much fuller and natural. Looking too see you back soon. Kind Regards, Alice.

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Verified review Visited March 2016
Posted 1 month ago
I've been to the Aurora Spa a few times but this was the first time with this therapist - she was excellent and exceeded my already high expectations from this salon. Very professional, thorough, quick and reasonably painless and most important got the result I wanted.

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Comments

1 month ago
Hi Kathryn , thank you very much for your lovely feedback that means a lot to us . Looking to see you back soon . Kind regards ,Nicole.

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Verified review Visited March 2016
Posted 1 month ago
Very relaxing ambiance, treatment room was small and you can overhear noise from the gym next door. Lovely staff and good massage and facial. Would return.

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Verified review Visited March 2016
Posted 1 month ago
Therapist was efficient and professional. The receptionist was also very friendly. Wish they had more colour choices but overall very happy with the treatment.

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Verified review Visited March 2016
Posted 1 month ago
Fast and efficient manicure
Calm and racing atmosphere
Everything is clean
Experimented staff

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Verified review Visited May 2015
Posted 1 month ago
It was a very welcoming atmosphere, clean and the way she remembered details from my previous visit really stuck with me in a very nice way. Definitely will go back again.

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Verified review Visited March 2016
Posted 1 month ago
Excellent service for great value

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Verified review Visited March 2016
Posted 1 month ago
Great service as always

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