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Venue rating

4.5

267 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Aurora Spa at Park Plaza County Hall London
Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Hotel Spa

Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Opening hours

Mon 9:30 am - 5:30 pm
Tue - Fri 10:00 am - 7:00 pm
Sat - Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Aurora Spa at Park Plaza County Hall London part of Aurora Wellbeing   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

The modern and stylish Health Club is located on the lower ground floor of the hotel and provides a perfect area to work-out or relax after a hard day's work, sightseeing or shopping.

Choose from an extensive range of Swedish massages and facials, muscle de-stresses and hot stone treatments.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 267 reviews

5 stars 149
4 stars 88
3 stars 24
2 stars 3
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (7)
  • Spray Tanning and Sunless Tanning (6)
  • Counselling & Holistic
  • Aromatherapy (10)
  • Face
  • Chemical Peel (1)
  • Eyebrow and Eyelash Tinting (3)
  • Eyebrow Waxing (3)
  • Facials (41)
  • Facials - Men's (4)
  • Hair removal
  • Bikini Waxing (1)
  • Brazilian Waxing (37)
  • Hollywood Waxing (2)
  • Leg Waxing (2)
  • Waxing (44)
  • Massage
  • Aromatherapy Massage (16)
  • Deep Tissue Massage (6)
  • Face Massage (2)
  • Hot Stone Massage (1)
  • Lava Shells Massage (1)
  • Pregnancy Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (36)
  • Nails
  • Callus Peel (2)
  • Gel Nails (3)
  • Manicure (8)
  • Pedicure (14)
  • Two Week Manicure (30)
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Verified review Visited August 2016
Posted 5 days ago
Brilliant

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Verified review Visited September 2016
Posted 1 week ago
The pedicure room is lovely and private, really nice while pregnant as less fumes and noise than a busy nail bar.

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Verified review Visited September 2016
Posted 2 weeks ago
The Spa is very nice and the staff is extremely nice. However, there was little attention to detail and the waxing wasn't the best I've had.

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Verified review Visited August 2016
Posted 2 weeks ago
Great pedicure and nice relaxing spa environment, I'll be back!

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Brazilian or Hollywood and have awarded it 5 stars.

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Comments

3 weeks ago
Thank you Adelina for your nice feedback . See you next time ,Nicole!

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Brazilian or Hollywood and have awarded it 5 stars.

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3 weeks ago
Thank you Shahina for the nice feedback ,looking forward to see you next time . Your therapist Nicole !

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Verified review Visited August 2016
Posted 3 weeks ago
Fantastic massage. If I've ever had any back or neck problems Nicole has sorted it out in the most professional manner. Would highly recommend!

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3 weeks ago
Thank you Sim for your kind feedback , its always nice to have you back . See you next time , Nicole.

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Verified review Visited August 2016
Posted 3 weeks ago
The treatment was great, and the therapist was great, but it was really frustrating to arrive and there was nobody around to tell you where to go, what to do, etc. Then I got undressed and tried to lock up my belongings only to find i needed to have a pound coin (refundable) to lock up. I think this is quite ridiculous since i had not been warned about this, was already undressed and had to run around naked under a bathrobe to try to find someone to get me a pound coin. In a spa in a high end hotel, very disappointing experience from that perspective.

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Verified review Visited August 2016
Posted 1 month ago
Lovely therapist, thorough Shellac removal, nails feeling nice and healthy!

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Verified review Visited August 2016
Posted 1 month ago
I had a massage and it was really good.

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1 month ago
Hi Stephanie . Thank you for your nice feedback ,hope to see you soon . Kind regards ,Nicole !

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Verified review Visited August 2016
Posted 1 month ago
Very professional

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1 month ago
Thank you so much for your kind feedback , looking to see you next time . Nicole

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Verified review Visited August 2016
Posted 1 month ago
I had a Brazilian or Hollywood and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
Alice was lovely as usual and made me feel immediately comfortable. The brazilian barely hurt at all and my eyebrows look lovely.

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Comments

1 month ago
Hello Jade,
So happy that you have been pleased with your treatments. See you soon, Alice.

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Verified review Visited August 2016
Posted 1 month ago
Not the wisest choice of colours but the technician was very friendly.

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Verified review Visited August 2016
Posted 1 month ago
Brilliant service, Nicole was very friendly and made the experience pleasant. I will be back!

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1 month ago
Hi ,I am glad you did enjoyed the all experience !!! Thank you , Nicole.

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Verified review Visited August 2016
Posted 1 month ago
I had a Waxing Treatments and have awarded it 3 stars.

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Verified review Visited August 2016
Posted 1 month ago
Perfect, Alice is lovely! The waxing is so good I never worry about it going wrong or it being painful. Had my first ever wax here and probably will be sticking with it for life!

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1 month ago
Hi Ally, Its been lovely to have you as a client. See you next month. Alice

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Verified review Visited August 2016
Posted 1 month ago
I had a shellac express manicure. The therapist was incredibly polite and lovely, really patient while I decided on colours and nice to chat too. My nails were done beautifully. There weren't that many colours to choose from, but I would go back for the brilliant customer service and how neatly my nails were painted. Highly recommend!

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1 month ago
Hi , thank you so much for your nice and kind feedback !!! hope to see you next time. Nicole

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Verified review Visited August 2016
Posted 1 month ago
Great service and staff. This I've found my new place.

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Comments

1 month ago
Hi Janelle
Thank you for your kind feedback , was my pleasure to have you as a guest .
Your therapist
Nicole

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Verified review Visited August 2016
Posted 1 month ago
I had a Pinks Boutique Eco Chic Organic Pedicure, Shellac CND Long Last Manicure and have awarded it 5 stars.

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