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Venue rating

4.6

311 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Aurora Spa at Park Plaza County Hall
Aurora Spa at Park Plaza County Hall
Park Plaza County Hall,
1 Addington Street, Waterloo, London, SE1 7RY
United Kingdom

Hotel Spa

Aurora Spa at Park Plaza County Hall
Park Plaza County Hall,
1 Addington Street, Waterloo, London, SE1 7RY
United Kingdom

Opening hours

Mon 10:00 am - 7:00 pm
Tue - Wed 10:00 am - 5:30 pm
Thur 10:00 am - 7:00 pm
Fri 10:00 am - 5:30 pm
Sat - Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Aurora Spa at Park Plaza County Hall part of Aurora Wellbeing   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Aurora Spa is a modern and stylish retreat that can be found in Park Plaza County Hall, situated between Waterloo station and Westminster Bridge. They offer an extensive range of Swedish massages, facials and hot stone treatments for both women and men.

Focusing on treatment quality rather than elaborate fixtures and fittings, this spa is the place to head for top-quality, results-driven services.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.6

Chain rating

Based on 311 reviews

5 stars 183
4 stars 94
3 stars 28
2 stars 3
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (8)
  • Spray Tanning and Sunless Tanning (6)
  • Counselling & Holistic
  • Aromatherapy (10)
  • Face
  • Chemical Peel (1)
  • Eyebrow and Eyelash Tinting (4)
  • Eyebrow Waxing (7)
  • Face Lift - Nonsurgical (1)
  • Facials (44)
  • Facials - Men's (4)
  • Hair removal
  • Bikini Waxing (6)
  • Brazilian Waxing (49)
  • Hollywood Waxing (7)
  • Leg Waxing (3)
  • Waxing (47)
  • Massage
  • Aromatherapy Massage (16)
  • Deep Tissue Massage (9)
  • Face Massage (2)
  • Hot Stone Massage (1)
  • Lava Shells Massage (1)
  • Pregnancy Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (44)
  • Nails
  • Callus Peel (2)
  • Gel Nails (7)
  • Manicure (8)
  • Pedicure (19)
  • Two Week Manicure (35)
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Verified review Visited January 2017
Posted 1 hour ago
As a man I didn't think a petite female massage therapist would be able to give me the massage I expected, but I was pleasantly surprised ..she was strong. It was a great massage. The sauna was very good. thanks

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Verified review Visited January 2017
Posted 1 hour ago
This was a last minute booking, I would have given this spa a 5* but it was only because it didn't have a pool. But, the massage that I booked was wonderful, Alice my therapist gave a great firm swedish massage. I was allowed to use the sauna and steamroom whilst I was waiting and there was no rush to leave.

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Verified review Visited January 2017
Posted 1 day ago
Nicole was very kind and pleasant throughout the manicure, and the result looks lovely. At first it seems a bit odd to be in a busy hotel for this, but the advantage is that the sauna and other facilities are open to you as well!

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Comments

20 hours ago
Thank you Marian for your lovely feedback , means a lot to us . Hope to see you soon .
Nicole

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Verified review Visited January 2017
Posted 1 day ago
Very good value with excellent staff

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Verified review Visited January 2017
Posted 2 days ago
My treatment was ok but lasted less than the hour booked, which was disappointing. H

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Verified review Visited January 2017
Posted 6 days ago
Great job and good colour selection
Recommended

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Verified review Visited January 2017
Posted 1 week ago
I had a Brazilian or Hollywood and have awarded it 5 stars.

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Comments

1 week ago
Thank you Yasmine , glad you had a good experience with us . See you next time , Nicole.

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Verified review Visited December 2016
Posted 1 week ago
Perfect as usual

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Verified review Visited January 2017
Posted 1 week ago
Lovely venue and friendly staff! Highly recommend! :)

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Verified review Visited December 2016
Posted 1 week ago
Alice was lovely as always and the experience was great.

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Verified review Visited December 2016
Posted 2 weeks ago
Great experience, was very nervous but Alice put me at ease and did a great job!

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Verified review Visited December 2016
Posted 3 weeks ago
I had a Absolute Spa Ritual and have awarded it 5 stars.

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Verified review Visited December 2016
Posted 3 weeks ago
I had a Shellac CND Long Last Manicure and have awarded it 4 stars.

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Verified review Visited December 2016
Posted 3 weeks ago
very good service - will be back

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Verified review Visited December 2016
Posted 4 weeks ago
Fantastic experience and given then option to use the facilities 10 minutes before was great. Friendly staff.

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Comments

4 weeks ago
Thank you for you lovely comment.
From the Aurora Team.

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Verified review Visited December 2016
Posted 4 weeks ago
Such a great wax. Would definitely recommend these guys. The wax barely hurts and the hair takes ages to grow back

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4 weeks ago
Hello, Very pleased you are happy with your wax at our spa. See you next time.
From the Aurora Team.

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Verified review Visited December 2016
Posted 1 month ago
It was my first time waxing, so was naturally quite nervous. Nicole was absolutely perfect as she made the experience enjoyable and near painless.

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Comments

4 weeks ago
Hi Dani , thank you so much for your lovely feedback . I am glad you had a good experience and looking forward to see you next time . Nicole

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Verified review Visited December 2016
Posted 1 month ago
I couldn't fault this at all - I was given a lovely welcome by Dawn, and she encouraged me to spend some time in the steam room before my treatment, which I wasn't expecting! Most places will only offer that if you've booked a whole spa day. The treatment was great, she listened to my concerns and focused on the areas I felt needed attention. I think I'll be going back and taking my husband too! Thank you.

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Comments

4 weeks ago
Fantastic, so pleased you had an enjoyable experience at the Aurora Spa. Kind Regards, the Aurora team.

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Verified review Visited December 2016
Posted 1 month ago
Thoroughly enjoyable visit. Alice was very professional and a pleasure to meet. Will be booking again.

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1 month ago
Hi Sarah, thank you for your kind feedback. I look forward too seeing you again and maybe book in for a facial next time that we spoke about. Alice.

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Verified review Visited November 2016
Posted 1 month ago
I had a Brazilian or Hollywood and have awarded it 5 stars.

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