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Venue rating

4.8

491 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Ashtone's Beauty Box
Ashtone's Beauty Box
12 Greyhound road,
Hammersmith, London, W6 8NX
United Kingdom

Beauty Salon

Ashtone's Beauty Box
12 Greyhound road,
Hammersmith, London, W6 8NX
United Kingdom

Opening hours

Mon - Fri 10:00 am - 9:00 pm
Sat 10:00 am - 6:00 pm
Sun 12:30 pm - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Ashtone's Beauty Box

Ashtone's Beauty Box is a beauty salon situated in Hammersmith, London. Within the boutique we specialise in achieving natural looking hair extensions, creative nail designs, lush eye treatments and immaculate waxing. Please arrive on time for your appointment and not before as this will interrupt the client before yourself session.

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Services

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Comments

Reviews (written by customers after their visit)

4.8

Venue rating

Based on 491 reviews

5 stars 391
4 stars 85
3 stars 11
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Treatments (67)
  • Eyebrow Threading (14)
  • Eyebrow Waxing (8)
  • Eyelash Extensions (17)
  • Hair
  • Hair Extensions (3)
  • Haircuts and Hairdressing (4)
  • Hair removal
  • Bikini Waxing (4)
  • Brazilian Waxing (60)
  • Hollywood Waxing (63)
  • Leg Waxing (2)
  • Male Waxing (4)
  • Threading (40)
  • Waxing (221)
  • Nails
  • Gel Nails (46)
  • Manicure (49)
  • Nail Art (1)
  • Nail Extensions & Overlays (37)
  • Pedicure (2)
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Have you been here? Write a review
Posted 1 week ago
What a great little find, Love this place!
The owner is fabulous, incredibly welcoming and professional. My wax was done very well and i will definitely be coming back for more, i will spread the word!
Well done on setting this place up, its a gem x

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Verified review Visited August 2016
Posted 1 week ago
I had a Hot Waxing, Brazilian Wax and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 week ago
Ashtone can't be nicer, I would recommend 100%. I'll definitely come back.

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Verified review Visited August 2016
Posted 1 week ago
I have been waxing for years and recently moved back to London. Having tried out several salons in the area I now wouldn't go anywhere else. Ashtone is as good as they come, professional, confident, friendly and hospitable. Service and standards are excellent, considerate and sensitive; you are made to feel at ease with the whole process from the moment you walk through the door.

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Verified review Visited August 2016
Posted 1 week ago
Was a bit late turning up for the appointment so it was a bit rushed but good service and would go back again.

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Comments

1 week ago
Dear Client,
Thank you so much for your review and your feedback is most appricrated.

I am completely sorry that you may have felt rushed through your session. I can only say I may have had a more assertive approach to a late starting session to make sure that you are seen and standards are not dropped. Also your session is not interrupted by the next arriving client. Having this approach helps me to not have to decline a treatment due to lateness or have a client lose their prepayment because they was unable to arrive on time, which most salons do. I would not like to take this: "if you are late you lose your prepayment" approach as these kinds of things happen and do come up in life that sometimes prevent us from arriving on time 100% of the time.

Thank you for being understanding to this and I look forward to meeting you again.

Thank you
Ashtone

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Verified review Visited August 2016
Posted 2 weeks ago
Ashstone is very friendly and great service. The salon is very clean and new.

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Verified review Visited August 2016
Posted 2 weeks ago
Ashtone was a dream start to finish! For my first Hollywood waxing, she went through everything with me to calm my nerves but also to show how profession she is. I will definitely be back!

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Verified review Visited August 2016
Posted 2 weeks ago
Ashtone is absolutely lovely - it's always a pleasure to see her! I have gone to her for waxings many times and she always does an excellent job. Her new shop has great ambience and is very inviting.

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Verified review Visited August 2016
Posted 3 weeks ago
I have given 3 stars for my treatment. I had a full legs waxing, Ashton is very nice!. However I arrived 15 minutes earlier to my appointment and I had to wait outside because nobody could open the door and Ashtone was busy with another client. The new place is nice but the floor of the room were I was waxed was not very clean and I was not given time to change alone in the room... it may seam silly, but I do like to change alone even though I will be almost naked for my waxing anyway... It has room for improvement.

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Comments

2 weeks ago
Good morning Anya,
How upsetting to read this, I do remember you and this appointment.

Firstly I would like to address waiting outside. When you book your appointment you are fully informed on severely accounts that this salon is operated by one person and one person only, please do arrive for your appointment on time and not before. As the door can not be opened at all times. Waxing is the top best selling treatment at "Ashtone's beauty box" and not all clients experience this, this is why I am rated a 5* salon from over 480 clients.

I also always aim to finish before the next clients appointment time, to clean and also do meet and greet, however should a client arrive early, while I am still conducting a intimate wax with my lady before, I will ask my lady if she is okay with me leaving to answer the main door should she say "no" the door will not be opened to client whom is 15mins early. I want to shows excellent bedside manner for the client who has paid for their full session and to let you in will be a breach of safety for myself and my client as we are unaware of who the next client may be and what they may do. (As this was your first visit)

Understanding, this as soon as I am finished I will welcoming you in and completely apologise for your early arrival wait.

Please accept my deepest apology once more for your early arrival wait, this is something I wish for none of my clients to experience.

As this session was started early I did ask if it was okay for me to clean around you as you got ready and you had agreed. So I am quite shocked to now read this review.

Ashtone's beauty box is expanding and I will soon employ a new members of stuff which will help expanding our ever growing treatment list and with the door welcoming.

Anya, i thank and appropriate your review and all what you have said has been taken in to consideration, I wish you an exciting journey to finding your new beautician and a well suited salon.

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Hollywood/Brazilian with underarm offer between 12pm - 4pm only!!! and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
Very professional, clean salon and friendly and efficient service. Am now a regular customer!

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Verified review Visited July 2016
Posted 3 weeks ago
I had a Hollywood Wax and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
Had a Hollywood and underarm wax - Ash was amazing as ever! The waxing itself was great, quick and through...and the new Salon is gorgeous! Highly recommend using Ash, friends have already booked following my praise.
Thanks Ash!

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Verified review Visited July 2016
Posted 1 month ago
Best wax I've ever had in NZ or the UK! So happy she is around the corner from my house.

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Verified review Visited July 2016
Posted 1 month ago
I had a Eyelash Extensions and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 1 month ago
Ashtone's new place is so great, really beautifully done and she obviously put a lot of time and care into gettig it that way! The wax was brilliant as usual, wouldn't go anywhere else!

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Verified review Visited June 2016
Posted 1 month ago
Such a pleasure to visit Ashtone! Great waxing without all the faff! Highly recommend!

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Verified review Visited June 2016
Posted 1 month ago
Top quality waxing- literally painless ! Loving the new place... Try once, you'll keep going back !

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Verified review Visited July 2016
Posted 1 month ago
I had a Hollywood Wax and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 month ago
Ashton was so friendly and charming which made the experience complete. She was gentle and did not rush the pedicure so it felt like a job well done!

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