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Venue rating

4.3

90 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
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Arcadia Care Clinic
Arcadia Care Clinic
72 Yardley Road,
Acocks Green, Birmingham, B27 6LG
United Kingdom

Wellness Centre

Arcadia Care Clinic
72 Yardley Road,
Acocks Green, Birmingham, B27 6LG
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat - Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Arcadia Care Clinic

Arcadia Care is an Aesthetic and Alternate therapy Clinic. We are offering numerous specialised skin treatments, from colonic hydrotherapy to acupuncture, from wrinkle softening injectable to facial peel. Arcadia Care clinic was opened in Acocks Green, Birmingham in 2013 and is operational 7 days a week. You can have extreme confidence in all Arcadia Care staff as they are fully qualified, trained and hold years of experiences in their respective areas. With extremely high customer loyalty and satisfaction scores, Arcadia Care looks forward to offering even more clients the most effective, yet safe treatments on the market and keep adding more popular treatments to its portfolio.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 90 reviews

5 stars 65
4 stars 14
3 stars 4
2 stars 3
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Colonic Hydrotherapy (11)
  • Face
  • Face Lift - Nonsurgical (2)
  • Facials (6)
  • Skincare Consultation (24)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (9)
  • Hand Massage (1)
  • Indian Head Massage (1)
  • Reflexology (2)
  • Swedish Massage (7)
  • Medical & Dental
  • Cosmetic Injectables (39)
  • Cosmetic Skin Treatments (1)
  • Dermal Fillers (49)
  • Health Consultations (6)
  • Mole Removal (1)
  • Nails
  • Manicure (4)
  • Pedicure (2)
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Posted 4 days ago
I booked a reflexology treatment as I've been in a lot of pain recently with fibromyalgia flare ups and have found reflexology to be very helpful in the past. My session was booked for an hour but started 10 mins late and finished 10 mins early. When I asked why, I was told the room needed to be prepped for next client. I didn't complain as the treatment was reduced to £20 but really felt this should have been advertised as 40 mins. I expected to be seated for the session but was asked to lie on the couch. I asked for it to be propped up as I have lower back pain and can't lie flat. Unfortunately the bed was broken so I spent the entire session shifting around trying to get comfortable. To add further insult to injury this was not a reflexology treatment. The therapist did not use any of the pressure points but rather gave me a foot massage, and 'massage' is being kind...it was more of a foot rub interspersed with periods of holding one foot whilst she checked her phone! I should have complained but I was so fed up by the time it was over, I just wanted to go home. I shan't be booking again

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Verified review Visited December 2016
Posted 1 month ago
The place is very clean and relaxing. The procedure went extremely well and the doctor is very good, I just wish he took more time to listen to my requirements, even though the results turned out great, but I didn't feel a sense that he had a focus on me and the consultation before the procedure was a bit rushed. Moreover, he understood my lip shape so he can customise the procedure for me.

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Verified review Visited December 2016
Posted 2 months ago
Was a little skeptic because of the price but felt very comfortable and lived my treatment! Will book again and will be my new go to for my lips x

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Verified review Visited December 2016
Posted 2 months ago
This will prob be a long one, bear with me!
I booked via Treatwell and immediately used their online appointment booking system to make my appointment at Arcadia for 2 days time. I also emailed Arcadia to confirm my appointment.
An hour or so later I received a call from an unknown mobile number. It was Arcadia saying they'd seen my appointment but had none available that day could i change to monday night. When I pointed out I'd used the online system which showed availability they said they were having system issues and if I didn't like the appointment change I could get a refund with Treatwell. So I agreed to the new appointment.
That Sunday I had a very severe migraine which was still pretty bad on the Monday of my appointment. I called Arcadia and emailed them to see if I should reschedule but couldnt get hold of anyone. So I tried the mobile number who had called me about the appointment and spoke to somebody. He said he would spk to the doctor and call me back. He called me back but hadnt been able to get hold of the doctor. I was told that anyway the Treatwell policy says if you dont give 24 hrs notice then you lose your money. So I called Treatwell and explained my situation. They said they would call Arcadia and call me back. They couldnt get hold of anyone at Arcadia and then said the same that if I didnt give 24 hours notice then I would lose my Money.
You can imagine all of this was making me feel much better. So feeling like death and looking like death I went to the appointment. The doctor there took one look at me and said I should reschedule as I obviously wasn't up to it! And he would sort it with the staff.
Anyway I rescheduled for Weds night, I was seen 25 mins after my appointment time and it was very busy with lots if people in a tiny reception area. However the doctor I saw seemed very knowledgeable and had a great manner. I had to pay extra for the extra filler I needed but it was at the same Treatwell offer price. I had my naso labial folds done and 2 days later a line of filler is sitting just above my top lip in a small ridge. Im hoping it will go down but dont know.

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Verified review Visited December 2016
Posted 2 months ago
Great

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Verified review Visited November 2016
Posted 2 months ago
I felt very relaxed after my treatment and my shoulders were much less tense!

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Verified review Visited December 2016
Posted 2 months ago
Nice

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Verified review Visited December 2016
Posted 2 months ago
I had a Juvederm dermal filler and have awarded it 4 stars.

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Verified review Visited December 2016
Posted 2 months ago
I was a bit nervous due to the price and small unknown location. As soon as you walk in though you can see it is a clean, professional medical environment. Everything is done by the book, backed up by medical forms and the doctor was very good. Happy with my results. My only slight negative is that the slot took 1 hour instead of 30 mins as advertised but I will simply factor that in next time as it is such amazing value.

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Verified review Visited November 2016
Posted 3 months ago
Friendly atmosphere the staff were polite and good value for money. i will be back.

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Verified review Visited November 2016
Posted 3 months ago
Nice and relaxing.. my lips were reshaped quick procedure and Botox was administered painlessly also ..highly recommended

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Verified review Visited November 2016
Posted 3 months ago
I also had a skin roll which was painful but after two days feeling the benefits. The deep tissue was right on point

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Verified review Visited October 2016
Posted 4 months ago
The deep tissue massage I had did not seem like a deep tissue massage,more of a mediocre one. The room smelt of paint and was freezing cold, as I was the first client the room was not prepared so I had to ask for the heater to be put on. After the therapist had finished sorting herself out, my massage started at 12.15 instead of 12.00, even though I had been there early. The massage which I had was supposed to be an hour long, she finished me at 12.50! When I asked why she said she had another client and had to clean the room. She also did not work on the shoulder which I had specifically said was tight and tense. Even though this treatment was £20, instead of £40, I feel it was a waste of money. I would not recommend this place!

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Verified review Visited September 2016
Posted 4 months ago
Excellent overall. Doctor was really good and I was pleased with my result. Excellent value for money and the staff were very friendly to. Will defiantly book with Arcadia again.

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Verified review Visited August 2016
Posted 5 months ago
I had a Juvederm dermal filler, Eight Point Non Surgical Facelift ( With 1ml Dermal Filler) and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 6 months ago
I had a Lip Enhancement Tx with Cross link Dermal filler and have awarded it 5 stars.

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Posted 6 months ago
I went initially due to a flare up in my IBS, which had reduced me to tears and signed off work. I was promised I would be smiling by the time I left and this was achieved!!! I am going today for my 3rd treatment and cannot stress enough, how thoroughly happy I am with the care and treatment I have and am receiving. I would and do recommend the colonic treatment and services of Arcadia Care to EVERYONE!!! Thank you so much for your help.

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Verified review Visited July 2016
Posted 7 months ago
It was't very nice to be waited for 15 minutes & finish less than 15 minutes as we lost time so it was not worth the value. The massage wasn't brilliant either. so I won't be going back.

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Verified review Visited June 2016
Posted 7 months ago
Great service & friendly staff

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Verified review Visited June 2016
Posted 8 months ago
Very helpful doctor put you totally at ease , great price will def be going back :-)

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