With intimate waxing bookings increasing in popularity year after year, it\u2019s become a bit of a growth industry for salons (excuse the pun). But \u2013 especially for first-time waxing clients \u2013 there can be a lot of questions that your customers are just too embarrassed to ask \u2013 and that can hold them back from booking.<\/p>\n
So, for therapists looking to capitalise on the growing popularity of hair removal treatments across both genders, it\u2019s incredibly important that you\u2019re answering those questions your customers have to put them at ease well before they arrive at the salon, either on your website, email or via the phone, to give them the confidence they need to have a great wax \u2013 not to mention keep the experience as smooth as possible for you, too. (Okay. Couldn\u2019t resist that one.)<\/p>\n
From how naked they\u2019ll need to get to how much it\u2019ll hurt, these are the 5 key questions you need to make sure you\u2019ve got an answer for when treating new waxing clients.<\/p>\n
This is a big one for waxing newbies. Let\u2019s face it, that first pull can sting, so make sure they\u2019re prepared. You can reassure your client that a) the pain usually eases after a few sessions, and b) the results are definitely worth it. \u200b<\/p>\n
Do say:<\/strong> \u201cDon\u2019t worry. It gets easier every time!\u201d While many of your clients may be cool with the clothes-removing thing, it always helps to address whether they need to or not straight up. State the facts and be specific. It\u2019ll save any awkwardness \u2013 and that means a better experience for everyone involved.<\/p>\n Do say:<\/strong> \u201cLet me know if you\u2019re ever getting uncomfortable.\u201d It might seem obvious but you\u2019d be amazed how often people aren\u2019t sure. If your salon offers shower facilities for clients \u2013 a great way to ensure they\u2019re fresh for waxing \u2013 let them know that, too. Either way, just be sure to keep some hygiene wipes to hand, and subtly suggest a shower for next time. \u200b<\/p>\n Do say:<\/strong> \u201cIt\u2019s usually a bit easier just after a shower.\u201d If the body hair\u2019s veering too much towards the thick side for the wax strips to grip, you may need to trim it first. That\u2019s not usually a problem for clients, but make sure to explain what you\u2019re doing and why \u2013 it\u2019ll help to ensure their hair is at the right length next time. \u200b<\/p>\n Do say:<\/strong> \u201cAbout the length of an eyebrow hair \u2013 that\u2019s the perfect length.\u201d While the hair might appear thicker as it grows back, hair follicles actually become weaker over time. This means that in reality, the hair is getting thinner. It\u2019s also the perfect opportunity to suggest that they book their next appointment for a month\u2019s time. Savvy.<\/p>\n Do say:<\/strong> \u201cDon\u2019t worry \u2013 that\u2019s a bit of a myth.\u201d At Treatwell, we\u2019re on a mission to make growing a hair & beauty business brighter for everyone.<\/em><\/p>\n We\u2019ll give you all the industry-leading digital tools you need to attract new clients, turn the ones you already have into loyal regulars and manage your salon smoothly \u2013 all from one, convenient place. Join the 20,000 salons across Europe growing their businesses with Treatwell.<\/em><\/p>\n Let clients know that waxing pain usually eases after a few sessions and the results are worth it. Remind them it gets easier every time. Providing reassurance before treatment can help put clients at ease and encourage repeat visits.<\/div>\n State clearly whether clients need to remove clothing, and be specific to avoid awkwardness. Encourage them to let you know if they feel uncomfortable at any point. Setting expectations helps create a more relaxed experience for everyone involved.<\/div>\n Advise clients that it is easier to wax just after showering to ensure cleanliness and comfort. If your salon has shower facilities, let clients know they can use them. Keep hygiene wipes available for added convenience and suggest a shower for next time if needed.<\/div>\n Trim hair that is too thick for wax strips to grip and explain why you are doing it. Inform clients that the ideal hair length is about the same as an eyebrow hair. Discussing this openly helps clients prepare for future appointments.<\/div>\n Explain that hair follicles actually become weaker over time, making regrowth thinner, not thicker. Let clients know that the belief about hair coming back thicker is a myth. Suggest booking their next appointment in one month to maintain results.<\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":" With intimate waxing bookings increasing in popularity year after year, it\u2019s become a bit of a growth industry for salons (excuse the pun). But \u2013 especially for first-time waxing clients \u2013 there can be a lot of questions that your customers are just too embarrassed to ask \u2013 and that can hold them back from […]<\/p>\n","protected":false},"author":50,"featured_media":651,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Intimate Waxing: 5 Key Client Questions Answered","_yoast_wpseo_metadesc":"Discover the top 5 questions new waxing clients ask. Learn how to address concerns about pain, preparation, comfort, and aftercare in your salon.","_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","saswp_custom_schema_field":"{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can you reassure new clients about the pain of intimate waxing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Let clients know that waxing pain usually eases after a few sessions and the results are worth it. Remind them it gets easier every time. Providing reassurance before treatment can help put clients at ease and encourage repeat visits.\"}},{\"@type\":\"Question\",\"name\":\"What should you tell clients about undressing for intimate waxing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"State clearly whether clients need to remove clothing, and be specific to avoid awkwardness. Encourage them to let you know if they feel uncomfortable at any point. Setting expectations helps create a more relaxed experience for everyone involved.\"}},{\"@type\":\"Question\",\"name\":\"Should you recommend clients shower before their waxing appointment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Advise clients that it is easier to wax just after showering to ensure cleanliness and comfort. If your salon has shower facilities, let clients know they can use them. Keep hygiene wipes available for added convenience and suggest a shower for next time if needed.\"}},{\"@type\":\"Question\",\"name\":\"How should you handle trimming a client\u2019s hair before waxing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Trim hair that is too thick for wax strips to grip and explain why you are doing it. Inform clients that the ideal hair length is about the same as an eyebrow hair. Discussing this openly helps clients prepare for future appointments.\"}},{\"@type\":\"Question\",\"name\":\"How do you address client concerns about hair growing back thicker after waxing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Explain that hair follicles actually become weaker over time, making regrowth thinner, not thicker. Let clients know that the belief about hair coming back thicker is a myth. Suggest booking their next appointment in one month to maintain results.\"}}]}"},"categories":[],"tags":[],"target-audience":[18],"class_list":["post-650","blog","type-blog","status-publish","has-post-thumbnail","hentry","target-audience-stylists"],"acf":[],"yoast_head":"\n
Don\u2019t say:<\/strong> \u201cCome on, stop crying.\u201d<\/p>\n2. \u201cDo I need to strip off?\u201d<\/h2>\n
Don\u2019t say:<\/strong> \u201cYou can leave your hat on.\u201d<\/p>\n3. \u201cShould I shower first?\u201d<\/h2>\n
Don\u2019t say:<\/strong> \u201cBleurgh!<\/em>\u201d<\/p>\n4. \u201cDo I need to trim?\u201d<\/h2>\n
Don\u2019t say:<\/strong> \u201cHang on. I\u2019ll get the shears.\u201d<\/p>\n5. \u201cWon\u2019t the hair come back thicker?\u201d<\/h2>\n
Don\u2019t say:<\/strong> \u201cJust avoid the full moon.\u201d<\/p>\n
\nFAQs<\/h2>\n
How can you reassure new clients about the pain of intimate waxing?<\/h3>\n
What should you tell clients about undressing for intimate waxing?<\/h3>\n
Should you recommend clients shower before their waxing appointment?<\/h3>\n
How should you handle trimming a client\u2019s hair before waxing?<\/h3>\n
How do you address client concerns about hair growing back thicker after waxing?<\/h3>\n