{"id":1399,"date":"2020-09-14T17:04:46","date_gmt":"2020-09-14T17:04:46","guid":{"rendered":"https:\/\/www.treatwell.co.uk/partners\/?post_type=blog&#038;p=1399"},"modified":"2026-03-15T17:12:16","modified_gmt":"2026-03-15T17:12:16","slug":"top-rated-is-back-for-2020","status":"publish","type":"blog","link":"https:\/\/www.treatwell.co.uk/partners\/resources\/blog\/top-rated-is-back-for-2020\/","title":{"rendered":"Top rated beauty salon 2020 on Treatwell"},"content":{"rendered":"<p>Treatwell launched Top Rated back as a way to celebrate our salon and barber partners who go above and beyond to provide perfect experiences for their clients. <\/p>\n<p>In a year where we truly felt the importance of that confidence-boosting haircut or therapeutic beauty treatment, there&#8217;s no better time to shout about and celebrate the businesses and individuals that help us all glow.<\/p>\n<p>So, we&#8217;re very excited to announce the return of Top Rated.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/trophy-beige-icon.png\" alt=\"\" class=\"wp-image-1408\" width=\"164\" height=\"164\" srcset=\"https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/trophy-beige-icon.png 601w, https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/trophy-beige-icon-300x300.png 300w, https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/trophy-beige-icon-150x150.png 150w\" sizes=\"(max-width: 164px) 100vw, 164px\" \/><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading heading_3\">How does a salon become Top Rated<strong>?<\/strong><\/h2>\n<p>This year, we\u2019re letting our partners&#8217; clients do the talking. We\u2019ll be counting up 5-star reviews left by clients \u2014 whether they booked through the Treatwell app or site, used a salon\u2019s Book Now buttons or directly via Connect \u2014 to award the very best of the best.&nbsp;<\/p>\n<p>If you&#8217;re a Treatwell partner and want to learn more on what it takes to become Top Rated and how to get there, or if you want to check whether you&#8217;re hitting the criteria, head to the <a href=\"https:\/\/partners.treatwell.com\/hc\/en-gb\/categories\/360000102689-Top-Rated-2020\" class=\"ek-link\">Partner Help Centre<\/a>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/B2B-Top-Rated-reviews.jpg\" alt=\"\" class=\"wp-image-1400\" width=\"327\" height=\"209\" srcset=\"https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/B2B-Top-Rated-reviews.jpg 660w, https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/B2B-Top-Rated-reviews-300x192.jpg 300w\" sizes=\"(max-width: 327px) 100vw, 327px\" \/><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading heading_3\"><strong>Why are good reviews important?<\/strong><\/h2>\n<p>When it comes to finding the right salon, the best hairdresser or nail artist, people want to hear about others\u2019 experiences before making up their mind. Did you know that over<strong> 90% of bookings go to salons with 21 or more client reviews?<\/strong> That\u2019s right \u2013 good reviews play a huge role in keeping those bookings coming in.<\/p>\n<p>Positive reviews also help build a strong online reputation, and that\u2019s important. Customers are looking for salons that go the extra mile to create a safe, hygienic environment \u2013 and seeing lots of 5-star reviews is the ultimate way to making clients feel confident when they\u2019re booking you.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/B2B-Top-Rated-love.jpg\" alt=\"\" class=\"wp-image-1401\" width=\"351\" height=\"224\" srcset=\"https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/B2B-Top-Rated-love.jpg 660w, https:\/\/www.treatwell.co.uk/partners\/wp-content\/uploads\/sites\/2\/2020\/09\/B2B-Top-Rated-love-300x192.jpg 300w\" sizes=\"(max-width: 351px) 100vw, 351px\" \/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading heading_3\"><strong>How to encourage your clients to leave great reviews<\/strong><\/h3>\n<p>Whether you&#8217;re already a Treatwell partner or not, there are many things you could do to give your reviews a boost \u2013 here are some tips:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Provide quality service<\/strong><br \/>This one\u2019s a given, it all starts with providing a quality service. Meet your client\u2019s expectations, and you\u2019ll be well on your way to a 5-star rating.<\/li>\n<li><strong>Listen to your clients <br \/><\/strong>It\u2019s not always easy to meet expectations if you don\u2019t know what they are. Make sure you and your team listen to your clients\u2019 needs. Having a conversation to discuss what they expect before the appointment can increase your chances of getting an excellent review.<\/li>\n<li><strong>Be friendly and welcoming <br \/><\/strong>Clients are more likely to enjoy their experience at your salon if you\u2019re friendly and welcoming. Making them feel comfortable is especially important right now, so do your best to make them feel at ease. A smile goes a long way (even if it\u2019s hiding behind a face mask).<\/li>\n<li><strong>Ask for a review in person<\/strong><br \/>Tell them how much you\u2019d appreciate a review after their appointment \u2013 a gentle nudge is always a good idea. However, don\u2019t be pushy as this could discourage them or make them feel uncomfortable.<\/li>\n<li><strong>Make it easy<\/strong><br \/>Leaving a review is quick and easy with Treatwell, and we send your clients review requests automatically right after their appointment.<\/li>\n<\/ul>\n<section class=\"wp-block-ui-components-inline-cta-panel\">\n<div class=\"wp-block-ui-components-inline-cta-panel__content\">\n<p class=\"signup-panel-body\"><em>Interested in becoming Top Rated, but not a Treatwell partner yet? <\/em><a href=\"https:\/\/www.treatwell.co.uk\/partners\/sign-up\/\" class=\"ek-link\"><em><span class=\"has-inline-color has-orange-color\">Sign up today<\/span><\/em><\/a><em> &#8211; there\u2019s still time for you and your salon to get involved<\/em>.<\/div>\n<\/section>\n<h2>FAQs<\/h2>\n<div class=\"schema-faq wp-block-yoast-faq-block\">\n<div class=\"schema-faq-section\" id=\"faq-question-1773594659187\">\n<h3 class=\"schema-faq-question\">How can you get your salon Top Rated on Treatwell?<\/h3>\n<p class=\"schema-faq-answer\">To become Top Rated, you need to earn a high number of 5-star reviews from your clients. Reviews are counted whether clients book via the Treatwell app, website, Book Now buttons, or directly through Connect. Focus on delivering excellent service to increase your chances.<\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1773594659188\">\n<h3 class=\"schema-faq-question\">Why are client reviews so important for your salon on Treatwell?<\/h3>\n<p class=\"schema-faq-answer\">Over 90% of bookings go to salons with 21 or more client reviews. Positive reviews help your business stand out by building trust and showcasing your commitment to high standards. A strong online reputation encourages more people to book with you.<\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1773594659189\">\n<h3 class=\"schema-faq-question\">How can you encourage clients to leave more reviews for your salon?<\/h3>\n<p class=\"schema-faq-answer\">Ask clients in person for a review after their appointment, but always keep it friendly and non-pushy. Provide a quality service and make sure your team listens to each client\u2019s needs. Treatwell also sends automatic review requests, making it quick and easy for clients to leave feedback.<\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1773594659190\">\n<h3 class=\"schema-faq-question\">What are some tips to improve your salon&#8217;s review ratings?<\/h3>\n<p class=\"schema-faq-answer\">Focus on providing exceptional service, listening well to client expectations, and creating a welcoming atmosphere. Making clients feel comfortable and valued increases your chances of receiving 5-star reviews. A smile and personal touch go a long way in client satisfaction.<\/div>\n<div class=\"schema-faq-section\" id=\"faq-question-1773594659191\">\n<h3 class=\"schema-faq-question\">How does Treatwell make it easy for clients to leave reviews?<\/h3>\n<p class=\"schema-faq-answer\">Treatwell automatically sends review requests to clients right after their appointment. This convenient process removes barriers, making it simple and fast for clients to share their positive experiences. The streamlined review system helps your salon collect valuable feedback effortlessly.<\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Treatwell launched Top Rated back as a way to celebrate our salon and barber partners who go above and beyond to provide perfect experiences for their clients. In a year where we truly felt the importance of that confidence-boosting haircut or therapeutic beauty treatment, there&#8217;s no better time to shout about and celebrate the businesses [&hellip;]<\/p>\n","protected":false},"author":50,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Top Rated on Treatwell: Guide to Salon Reviews & Success","_yoast_wpseo_metadesc":"Discover how salons become Top Rated on Treatwell. 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